2/10 – Ungenügend
Christiane T.
13. Nov. 2021
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Lage
Loveless & rudimentary
Unfortunately I was very disappointed and left earlier.
When I arrived I didn't know the key box. I thought that the door would open automatically. No description, no second key.
There was no light in the corridor, the lamp was defective.
The same in the kitchen at the extractor hood, the lamp, and where the switches are, it was stuck, but loosed, so not good to use.
The villa is surrounded by three construction sites. So it is very noisy, also on saturday until the evening.
By night there is several times noise from barking dogs, which live close to the villa. Nearby is a bar. Their fridges are outside and very noise all night. At last the coral bay avenue which is very loud during the day.
The toaster does not have a bun attachment. The lights are too bright. We missed a tray, a small mop and a fruit knife.
In the living room is no AC.
The sink in the bathroom is clogged. Why I did not tell you? Why didn't the cleaning lady tell you??
It is not our job to find defects and tell you. We expect things which run when we rent the villa. In the bathroom is only a small filing under the mirror. There are no more shelves or hooks. The towel radiator was dusty. In the big bedroom one blind cannot be lowered. In another room one blind cannot be raised.
Each of us only had three towels, too little for eight nights.
There was no indication that there was toilet paper in the closet.
You have prepared two rooms. I switched in the other small one because I didn't want to trip over the bed which is very inconvenient right on the door.
But the left bed creaked very bad, so I took the other one.
There are small bedside lamps with too dark lampshades.
The safe doesn’t fit a 12 inch laptop well.
There are a lot of squeaky door handles. And most of the doors you can hardly close the doors quietly.
The pool can be heated by panels on the roof. Unfortunately there was no meter to check the temperature. Maybe about 20°C in the beginning of November. I was hoping for more, but promised was only „heated pool“.
The clothes horse and a sun bed were broken at one place.
In the evenings when you sit outside on the terrace on the „wrong“ chair your were blinded by a bright lamp, bright like a headlamp which is on the roof on a house on the coral bay ave. A nice gesture was some food in the fridge for breakfast. Also in the kitchen you find a water dispenser. And the villa has fast WLAN.
Christiane T.
Aufenthalt von 8 Nächten im November 2021
