We were taking the train into Lucca and opted for a self-check-in. Even though Barbara provided us details of the check-in to her place, because she had 2 properties, there was a mix-up on the location. We got it straightened out pretty quickly and settled into her fabulous apt. Other than a bit of wear and tear on the property (one exposed outlet, shower head spray, and tear on the couch), it was a lovely, spacious apt for the 2 of us with a fantastic window view. It was an easy walk from the train station, into town, and to the local Lidl. I loved that we were able to do laundry and make dinner one night as everything we needed was provided. We even took advantage of the rooftop terrace. And the pictures didn't even show the extra bedroom that was available. My only suggestion would be to have overhead lighting on the dining table as even though we moved a light, there were no outlets close to the table, so it was a little dark. I would definitely recommend this place!