Dünen, am Strand Spanische Villa, Ocean Park

Thanks, it is a great place

Thank you John, hope you enjoy the rest of your trip

Thank you so much!

Thanks ladies, glad you Had a great time!

Thank you for taking the time to share your feedback. We’re sorry your stay did not meet your expectations. We take cleanliness seriously and were concerned to hear your comments about the linens and kitchen utensils. Once we were made aware, we responded the following morning and gladly replaced the linens. We apologize that this impacted your experience. Regarding the water supply, Puerto Rico was experiencing severe drought conditions during your stay, resulting in mandatory water rationing in our area. While this was beyond our control, we understand how frustrating it was. Our property has water cisterns that we keep full whenever municipal water is available, but during periods of high usage, the supply can be depleted before the next refill. The neighboring apartment used the remaining water supply, and when they were left without water for their final night, we reimbursed them for a hotel stay. We always do our best to support guests when unexpected issues arise. Our property is a beach house, not a hotel, and while we continuously maintain and improve it, it may not be the right fit for guests seeking full-service resort amenities. We appreciate your comments about the stairs, hurricane shutters, and other maintenance items, and we will review them as part of our ongoing improvements. We’re glad you enjoyed the location and easy access to the beach. Thank you for your feedback, which helps us continue improving the guest experience.