Vermieter-Kommentar: We welcome reviews from all our guests, and will always endeavour to respond positively and proactively to any feedback; as this is how we can ensure any future guests have maximum enjoyment during their stay. However, on this occasion we feel that we should robustly challenge the comments made by these guests. In response to receiving the review we immediately contacted our management team in Florida in order to get a clear idea as to what the situation was really like. The management team response is as follows:- “We had no contact with the guest during their stay apart from resetting the internet for them once. As far as the claims about a “slimy” pool coating that is just not true. You were out at the home yourselves very recently, before this guest arrived, and it certainly is/was not as he had described. I will personally go through all the bedding at the departure today and make sure all is pristine - although I am certain Judy (the cleaner) would not have put anything on the beds for guests in the condition described. As far as the bugs are concerned this is the tropics and dead bugs are a sign that the routine monthly spraying has worked! Live bugs would necessitate a callout from our pest control. If any live bugs had been seen the guest should have contacted us and pest control would have been at the house same day to address any issues”. We are obviously delighted with the response of the management team shown above and hopefully their response will allay any concerns any future guests might have about our villa. We pride ourselves with cleanliness of the villa, and the numerous other reviews comment specifically about cleanliness – which after all is vital! With regard to the beds – the master bed is Queen size and the second main bedroom bed is a "double" and all the villa mattresses were recently replaced. With regard to the villa being “dated” the photos on the website are a true representation of the home and therefore guests can make their own judgment on that point. Interestingly we have received 2 guest reviews on this same day; the second of which is in stark contrast to this one. Therefore hopefully the five star review received today (from Michelle A), together with the other 53 five star reviews will reassure any prospective guests about the quality and cleanliness of our home in Florida. Best wishes to all, Ian and Denise