Ferienwohnung 'Ihr Zuhause am Dom' mit WLAN und Klimaanlage

Dear Ritu, Thank you for sharing your thoughts about your stay. I understand that managing three large suitcases for each guest can be overwhelming, especially with a group of ten. I appreciate your understanding regarding the 36 steps mentioned in the listing, as I want to ensure everyone is well-informed before their arrival. I’m glad to hear that the air conditioning was functioning well, and I hope the additional fans helped keep everyone comfortable. Regarding the insect you mentioned, I assure you that our property is regularly maintained, and it may have come from outside. I also noticed some delays in receiving your check-in documents, which can happen. Lastly, I kindly ask that future guests be mindful of the space and help us keep it tidy for everyone’s enjoyment. Thank you once again for your feedback, and I hope to welcome you back in the future! Best regards, Your Holidu Team.

Thank you so much for your kind words! It was a pleasure hosting you and your family. You were wonderful guests—communicative, friendly, and respectful. We truly appreciate how you left the house in such great condition. You are always welcome back anytime! Best regards, Your Holidu Team.

Dear JoAnn, thank you so much for your kind words! It was a pleasure hosting you and your family. Your communication and friendliness made everything so enjoyable, and we truly appreciate how you left the house in perfect condition. We highly recommend you to all hosts! You are always welcome back anytime. Looking forward to seeing you again soon! Best regards, Your Holidu Team.

Thank you for your feedback! We're delighted to hear that you had a wonderful stay in Florence and enjoyed the fantastic location! We understand that the stairs and the loose handrail posed some challenges, especially for elderly parents. We will work on improving the handrail and consider adding more handrails in the shower stalls for added safety. We sincerely apologize for the cleanliness issues and the condition of the twin beds. We appreciate your input and will ensure that our descriptions are clearer and that all utensils are well-maintained. We're glad you mentioned the host's quick response to the toilet issue! We can't wait to welcome you back for another memorable stay in Florence! Thank you again for your valuable feedback! Best regards, Your Holidu Team.

Thank you for your feedback! We're sorry to hear that the apartment didn't meet your expectations. Our goal is to provide a comfortable and welcoming space for our guests.We appreciate your concerns about the furnishings and essential supplies. We understand how important these elements are for a pleasant stay, and we'll work closely with the host to address them.We're glad you enjoyed the location and hospitality! We'll also improve our communication about the visitor's tax and check-in procedures.Thanks again for staying with us. We value your input and will strive to make the necessary improvements for future guests. Your experience matters to us! Best regards, Your Holidu Team.

Thank you for your feedback! We're sorry to hear that the apartment didn't fully meet your expectations, especially after the great start with the location and the welcome gift. We understand how important it is for the space to be comfortable and functional for a group of eight. We'll work on the issues with the door knobs, handrail, and lighting to ensure future guests have a safer and more enjoyable stay. We also apologize for any confusion regarding local recommendations and the apartment layout. We'll provide clearer information in the listing to help set better expectations. Thank you again for staying with us! We appreciate your insights and look forward to welcoming you back for an even better experience in the future. Best regards, Your Holidu Team.

Hi there! Thank you so much for sharing your thoughts with us. We're really sorry to hear about the challenges you faced during your stay. We completely understand how important good communication and property maintenance are, and we’re already working with the owner to resolve the drainage issues and enhance the overall upkeep of the property. It’s wonderful to know that you enjoyed the location! Being close to the Duomo and shopping is indeed a fantastic advantage. We’re also committed to improving our communication with future guests to ensure a seamless check-in experience. We truly appreciate your feedback and are dedicated to making the necessary improvements for a better experience in the future. Thank you again for your insights! Best regards, Your Holidu Team.

Merci beaucoup pour vos commentaires ! Nous sommes ravis d'apprendre que vous avez trouvé l'appartement bien situé et satisfaisant. Nous comprenons l'importance d'avoir des torchons de cuisine et nous veillerons à fournir cet élément essentiel pour nos futurs invités. Nous nous excusons pour la confusion concernant l'étage de l'appartement et le code de la boîte à clés. Nous travaillerons avec le propriétaire pour garantir des instructions plus claires afin d'éviter toute difficulté à l'avenir. Encore merci d'avoir séjourné chez nous ! Nous avons hâte de vous accueillir à nouveau pour une expérience encore meilleure la prochaine fois !Cordialement, Votre équipe Holidu