Geräumige 2-Zimmer-2-Bad Wohnung nahe NYC Verkehr – Schlafplätze für 6

Thank you for acknowledging that I was responsive and that check-in was easy. I’m very sorry about what you found. I contacted you during your stay to ask if everything was going well, but no concerns were reported at that time. The mouse was brought to my attention only after checkout, and ants were not mentioned in our messages. Had I known earlier, I would have addressed the situation immediately. The property is professionally cleaned between guests and receives regular pest-control service. Following your message, we had the apartment inspected and took additional corrective measures. Street parking can sometimes be difficult, which is why the listing explains the parking situation in advance. We take guest feedback seriously and remain committed to providing a clean and comfortable stay.

Thank you so much Lili

Guest didn’t read the instruction. Code to enter was in the app. Instead they used the lock box code in the digital lock. Got 4 men who all wanted to sleep on a separate beds when it’s clearly indicates there only 3 queen size beds. I supplied a blow out bed so they be comfortable. They didn’t deflate the bed and didn’t fold it. Parking is indicated as street parking only. I showed up in 5 minutes

We are sorry this guest felt this way. However, much of this review is inaccurate. Our listing clearly states there is no onsite parking and that street parking is free but subject to local rules (like any city in New Jersey). Guests are expected to read the street signs, which are large, reflective, and visible at night. Calling me after midnight to ask me to personally find parking was unreasonable, and requesting that I pay for their parking ticket was not appropriate just as I wouldn’t be responsible if a guest received a speeding ticket. Regarding the property: the apartment has multiple AC units and has comfortably hosted many families throughout the summer without complaint. The lockbox code worked for the stay, and no other guest has ever reported it not working. The claim about a “rotten potato” was never documented with a photo when I asked for one. We provide a fully equipped kitchen, and while guests may have preferences about mug sizes or tablecloths, these are not safety or cleanliness issues. The statement that the neighborhood is unsafe is completely unfounded and vindictive, clearly intended to damage my hard-earned high rating. This area is a vibrant community where many families live comfortably. As a host, I always strive to provide a safe, clean, and comfortable space. Hundreds of other guests have stayed here happily. Unfortunately, once in a while, there will be a guest who cannot be satisfied no matter what is provided.

I didn’t even want to leave a review for this group. My rating says it all. Check it on other sites.