We stayed here for 4 nights and were very pleased. The location is excellent for a visit to the ancient city center within the walls and an easy walk from the train station which is nearby outside the walls. The apartment is as described; clean, well equipped, private, and relatively quiet. WiFi worked fine, cell service is spotty but workable. Didn't use the TV. The appliances and fixtures we used were all functional. The building itself is quite old so of course it has some funky aspects to the plumbing, electrical, etc. but if you are not expecting that with an apartment rental in an old city like Lucca, stay at a Holiday Inn or book a cruise. Massimo, the owner, responded promptly to our inquiries. He was pleasant and helpful. His brother Simone met us at the apartment to check us in, helped with our luggage, and showed us how to work the locks, appliances, etc. as well as providing info on laundromats, groceries, and restaurants. He also responded promptly when we contacted him for some shopping advice, and took the time to send us info on interesting local events. We would recommend this property to our friends. While we often ate at the apartment, there are a multitude of places to dine out. We liked Nonna Clara's, right up the street to the West. As far as things to see, you could stay here for weeks if you appreciate the exquisite artistry and craftsmanship of Italy's historic churches, streets, and buildings. There are many cultural events in Lucca and of course lots of shopping and tourism oriented activities. Easy access to the train station makes this a good location for side trips.