Neue Küche, Golfwagen inklusive

Sorry about not knowing it was a third floor unit we would have been to glad to answer that question for you is asked before booking the villa as that we have lower units there. Most people like the upper unit so no one is bouncing around on the ceiling while trying to rest especially in prime seasons. Thought it was in the description and also could tell by photos. DVD players are pretty much obsolete these days but when you texted me New Years Eve at 10 o’clock I had you one by 10 o’clock the next morning and would have done the same thing about light bulbs but this is first I heard of needing them. We also do have some there in villa I could have told where they were if asked. We put them up somewhere out of reach and site of children. Maybe next time we can get you in one of our ground floor units

We are sorry about the flooring from the leak out of our control and spoke to BJ about it and asked hi to reach out and cancel the rental. He did call and and you said you didn’t care and wanted to keep the reservation even after being advised to not come. That time of year there are plenty other rentals available to find you. The day you left we have removed call flooring in whole unit and completely gutted both baths. We are installing new flooring through out and brand new bath rooms with all time tub and shower surrounds, new vanities and toilets. We will check on and address the pots and pans we put Emeral pots higher end brand with new kitchen so maybe people have been removing some. As for as third floor it’s in the discrimination so shouldn’t just assume what floor instead of reading about the lifting

Glad you enjoyed your stay. We just installed new kitchen couple years ago and have plans over winter to block out and and completely install both new bathrooms.

Sorry about having some missing grout in the flooring where we removed the wall to open the view up of the marsh from the kitchen. We will work on that again we need a few days to complete that with no one checking in but didn’t really think it would be a issue. Really wish you would have let us know if you needed some extra towels I love on island and could have ran some right over guest sometime take them or use them for certain things and I guess toss them. I could have also told you where the blender was stored in the villa if you didn’t see it and where batteries are as well