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8/10 – Gut
Melinda N.
17. März 2024
Always relaxing
Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our 5th time staying at Kihei Sands. The accommodations were great as usual. We always love spending time on the patio however this time was marred by an older gentleman who works there who made it feel like we were in trouble every time we threw our water bottles in the patio recycle bin. We consumed the water on the patio but we were rudely confronted twice telling us the recycle bins were for patio use only...that's exactly what we were doing and after we told him he never apologized. He told us to keep our voices down in the morning because people were sleeping, we weren't being loud! Never had we experienced this kind of behavior before. We spent a llot of money to stay there and expect to feel welcomed. We didn't break any rules but were made to feel like it. Not great customer service. There are many places we can stay on the island so I expect better.
