4/10 – Mangelhaft
Bianca G.
26. Aug. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Someone took advantage of my car window being left a little open, enough to where they got the door opened and my alarm went off. They went through my compartments but I guess me running down the stairs and turning the alarm off with the control scared them off. The condo door keypad continue to have issues and we were locked outside!!! We were getting our call/msgs answered by the owner, we gave her that. We understand things out of her control can happen, but not being able to access the condo was an inconvenience and all we got was sorry. We were careful the entire time as they email & leave extended rules and policies of extra fees for anything we do wrong, yet no type of accommodation or reimbursement when what went wrong was on them? Sorry is not enough, bc they would not have only accepted a sorry from us had we done anything wrong, they would be quick on charging more. The photos offered made it seemed the view from the balcony was side, as seeing the street but as described, we thought we would have the front view, like as it said, beachfront, not only a side view balcony.
Bianca G.
Aufenthalt von 3 Nächten im August 2025
