Geräumiges Haus am See W / Pool & Spa, kurzer Spaziergang zum Strand

Kelly we are so pleased to hear you enjoyed your trip. We pride ourselves on our home and appreciate knowing that you found it comfortable and accommodating to your group. We hope to hear from you again in the future.

We are pleased you enjoyed your stay overall. The short walk to the beach with a bike must have made it very quick indeed. Please know that our property management company has found that having the keypad located on the entry to the house through the garage is best. We were unaware of an issue with the broiler and appreciate that you brought it to our attention so that we can have it serviced. Thank you for your feedback and we hope you will once again consider our home should you return to Hilton Head in the future.

We were very surprised to see the comment regarding the comfort of the beds. We have stayed with many friends and family over the years and everyone claims how comfortable the beds are and how restful their nights are. We are sorry the beds did not meet this guests expectations and will review their comfort level on our return in October.

We were disappointed to learn of the partially cleaned bedroom as well. The only explanation is that this was the first week for the new cleaning company transitioning to take over the property and the floor was overlooked. I’m certain this was an over site on their part and will not happen again. We appreciate your understanding and we’re glad to know it was resolved within the hour of being reported. We are surprised you were taken back by the number of bathrooms, in that the property description lists 7 bedrooms, 5.5 baths. We’re happy to note this will not be a deterrent for a return visit. Glad to hear all else was well for your stay and all in all you enjoyed the property. We do hope you will return so we can earn that 5 ⭐️ rating.

Jeanine we hope you will find your way back to our home. We are happy to know that you were comfortable and especially enjoyed celebrating your holiday and wedding anniversary there together. Lots of memories to enjoy. We are glad to hear you enjoyed the open floor plan, the privacy our home offers and the private natural backyard. Come enjoy it again soon.

Leslie we couldn’t be happier to hear that you enjoyed your stay. This house is one of the more popular homes on the rental market because of its roominess. We take a personal interest in our property to provide a comfortable home away from home feeling for our guests. The private backyard setting gives you the feeling of being in your own private resort as well. We look forward to hosting you and your family again sometime in the future. Thank you for booking with us.

David it seems everyone enjoyed their time in Hilton Head. My apologies about the untidy bathroom. A quick email or text would have remedied that issue immediately. Most guests leave the AC set at 72 so I’m sorry to hear that there were members in your family that were uncomfortable. We hope you will consider returning in the future and give us the opportunity to earn the coveted 5 star rating we are confident our home deserves.