Traumfinca,strandnah,XXL-Pool,Volleyball,Gym,Klima

Dear Rebecca, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not fully meet your expectations. However, we would like to clarify a few points. The heating issue you experienced over the Christmas holidays was addressed and resolved the very next day, and we did everything we could to minimize any inconvenience. It surprises us that the entire villa was rated so negatively, especially as the guests who stayed with us for New Year’s, shortly after your visit, left a top review on another platform. Their positive feedback reflects that the finca continues to provide a welcoming and enjoyable experience, even during the winter months. We regularly use the winter season to maintain and improve the villa, ensuring it is in top condition for the summer months. We take great pride in providing our guests with a memorable and comfortable stay, and your feedback helps us to further improve. It’s wonderful to hear that you were still able to enjoy the spacious indoor and outdoor areas and the villa’s fantastic location. We would love the opportunity to welcome you back in the future and show you the improvements we’ve made. Warm regards,Janine

Vielen herzlichen Dank für deine Bewertung! Wir freuen uns sehr, dass ihr einen angenehmen Aufenthalt hatten und alles zu eurer Zufriedenheit war. Wir würden uns freuen, euch jederzeit wieder bei uns begrüßen zu dürfen!