2/10 – Ungenügend
Jim N.
30. Juli 2025
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
very misleading listing stay elsewhere
Vacasa had this listing posted on VRBO as a 3 floor condo with an elevator and gated pool. What we got was an elevator that hasnt been operational for a whole year, 6 flights of stairs and come to find out we are not the first ones this has happened to on this property. Vacasa the property mgr was notified. Their first response was "we dont have to disclose a broken elevator."This place is also adjacent to a public beach parking lot so your kids get to see plenty of drug use in the parked cars all day from your pool. Your driveway is also the turnaround for everyone in Indian Rocks looking for a parking spot. watch for cars The pool was not secured for residents. Locals were using the pool and drinking until almost 11pm our first night there because they know the gate doesnt lock and there are no cameras on site.. There were bugs found inside the unit, weak and unusable wifi, trash everywhere outside and the garbage cans smelled like they had been sitting full for at least a week All of these issues were politely discussed with Vacasa during our stay and as resolution we were offered a refund of my 250 pet deposit "for a pet that couldnt go because of the stairs" and another 250 for ruining my families vacation on a 3500 booking that half of us couldnt attend. We speak from experience when we say you can do a lot better than this place with less money..
Jim N.
Aufenthalt von 4 Nächten im Juli 2025
