8/10 – Gut
Nicole P.
11. Jan. 2026
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
We were very pleased with the overall atmosphere, cleanliness and layout of the house. We did quite a lot of cooking for family meals and found the kitchen to be very well appointed and easy to clean up. We were a family of 5 so the table wasn't big enough but the nearby seating at the bar made that no problem. We also used the grill and it worked great. We had an initial panic when we landed in Florida I realized the email that I had glanced at that the subject was labeled 'Access to your stay' did not actually contain the access code. None of the contact info listed on the VRBO website led us to someone that could help us. However, when we arrived at the house, still at this point not sure if we would be sleeping in the van or not, there was a sign out front of the local property management company. We called that number, which was answered immediately by someone that got us the access code. So in the end it was resolved, just had a pretty worried.We also called that local number and sent messages via VRBO about issues with one of the bikes. They said they would bring us something to fix it and never did and then when we tried to contact them again the call went to someone's voicemail that said to contact the local office (which is the number that I had called and had gotten forwarded to the voicemail) I left another message and we were never contacted again. We were pretty disappointed because the bikes were a really fun way to explore the island.
Nicole P.
Aufenthalt von 5 Nächten im Januar 2026
