Modern Huge Family Getaway | Fire Pit | 5BD/3BA

Thank you for taking the time to leave a review, Rachel. Because this review is missing key context regarding our actual communications during your stay, we are sharing the details below for future guests. Communication & Early Check-In: Early check-ins are never guaranteed as turnover schedules depend entirely on departure times from departing guests and cleaning protocols. We communicated this transparently 13 days before your stay so alternative plans could be arranged for your early arrival. On arrival day, as soon as our cleaning crew finished ahead of schedule, we proactively messaged you over 2 hours before standard check-in time to offer early access as a courtesy. Propane & Amenities: When you notified us about the propane tank on your arrival evening, we responded within 6 minutes with an offer for 100% full reimbursement if you chose to exchange it at a local store. Maintenance & Comfort: Our property is furnished to accommodate large groups comfortably, and we regularly maintain all appliances and amenities. We wish you had reached out during your 5-day stay regarding the washer and dryer, toilet seat, or Keurig machines, none of these issues were mentioned to us, and had we known there was an issue, we would have happily sent someone over immediately to fix or replace them for you. We appreciate your stay with us and wish you and your family all the best!