Phoenix VII 016 | Poolseitiges Strandparadies | Überdachter Parkplatz | My Beach Getaways

Karen, thank you for sharing your experience in our condo! We are so glad you had a great time, and your children enjoyed the amenities at the property! Mattresses are a matter of personal preference as they are not a one size fits all issue. In regard to the noisy bed and door, we have shared your comments with our Maintenance Team as they will inspect and provide any treatments needed on ensure a quieter condo. Thank you for letting us know and we hope to host you again in the near future!

Rob and Cathy, thank you for your feedback! In the guestbook and on the FAQs section of the website, there is a list of items that we provide so that our guests are aware of the things they should bring! Property Care has inventoried this condo and has replaced the few missing items needed in this condo! We thank you for bringing this to our attention! We are glad you enjoyed the parking space provided and hope to see you again next year!

Chad, thank you for sharing your experience at our condo! We are glad you enjoyed the location and the amenities at this property! We will share your feedback with the Property Manager for this condo to inspect and replace any of the items needed in the condo! We have fixed the toilet in the master bedroom and have placed a broom and dustpan as well! Thank you for informing us and we hope to see you again soon!

Jillian, thank you for the review! We are delighted to hear you had a great time at our condo with your family! Building facilities have been alerted to the sliding glass door and they will address this promptly. We are sorry to hear about confusion with the parking passes but are glad the front desk was able to resolve this issue, as they handle all parking on site! We provide a fully stocked kitchen but sometimes guests can accidentally take things home! Next time, please call us if you see any missing kitchen utensils or items and we will happily bring a replacement to your front door! We hope that we see you again next year and hope that the memories you made down here will last for a lifetime!

Thank you so much for sharing your experience, and we're truly sorry to hear about the lost earrings. We know how frustrating it can be to misplace something valuable, especially during a relaxing beach getaway. As soon as you notified us, we immediately sent our inspection team to thoroughly search the condo, but unfortunately, they weren’t able to locate them. We truly hope they turn up, perhaps tucked away with other personal items or in your luggage. We’re so glad to hear that the condo was a perfect spot for your beach vacation, and we don’t want this mishap to sour your overall experience. We’d love to welcome you back for another stay, and fingers crossed, those earrings make their way back to you!

Thank you for taking the time to share your experience and for pointing out the things you enjoyed—the convenient location, pool access, ADA accessibility, and especially the comfortable beds. We’re glad those elements helped make your stay more enjoyable. We’re truly sorry to hear your trip started off on a rough note. We understand how important it is to get settled in quickly, especially when traveling with kids. For guests who need an earlier arrival, we do offer a discounted extra night at the start of the stay, which guarantees you can check in as early as you'd like. Otherwise, housekeeping and final inspection typically wrap up by 4 PM to ensure everything is clean and ready for new arrivals. Many guests take advantage of that option for a earlier start to their vacation. As for the pest issue, while there wasn’t an instant fix, our team did address it right away, and we’ve since followed up with additional pest control measures. Being a condo setup, guests will need to handle laundry during their stay, but the condo is stocked with linens to match the number of guests it accommodates. We appreciate your feedback—it helps us refine the guest experience—and we’d love to have you back for a future stay that’s smooth and relaxing from start to finish.

Thank you for choosing Beach Getaways. We were disappointed to see your one-star rating, especially since we did not receive any concerns or requests for assistance during your stay. Our team is always happy to help when something is not meeting expectations. We would appreciate any additional feedback you can share, including what you enjoyed most about your stay, so we can better understand your experience.