8/10 – Gut
Gary J.
27. Nov. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good, Band, and Needs Improvement
Check in was fine although we had some initial problems. The kitchen faucet was loose and barely operational, the there were no sheets, pillows, etc. for the sofa sleeper. These problems should have been caught and fixed before move in with a proper inspection by the management team.
We enjoyed most amenities in the condo. The furniture, dining table, and condo layout were nice. The refrigerator and washer and dryer were modern. The condo could use a set of sharper knives. The wifi was reliable. The indoor and outdoor pool, hot tubs, and workout facility were nice, well maintained and clean.
However, the sofa sleeper was not usable – there was no mattress on it which made it like sleeping on a board with metal bars on it. What this means is that the condo could not sleep as many guests as stated.
The condo needs instructions on all TVs with how to access Direct TV connections and change channels. There were about 3-4 TV controllers in each room and it is unclear which one controls what.
The kitchen appliances were not modern and did not suited the needs of our 2020’s life style. Who uses a “Mr Coffee” coffeemaker anymore (let alone several of them in the condo). Owner should provide a Keurig, a cappuccino machine, and an air fryer.
Building staff (Bret Robinson staff) does not provide any support to private / VRBO condo owners. That should be made clear up front before the sales agreement.
Gary J.
Aufenthalt von 7 Nächten im November 2023
