I was incredibly disappointed in my experience here. To begin, I had a giant key debacle with being left a set of keys that didn't even have a key to the front door. I had to wait an hour, on the side of a busy foot-street with all of my luggage, for someone to come and let me in.* Once we finally got in the front door, the keys to the locks on the apartment door were just as confusing and difficult.When I was finally in the actual apartment, I realized that is was very dirty. There was copious amounts of dust for a property that is supposed to be cleaned on a regular basis. There were stains/grime on the walls in the bathroom and the brickwork in the living area. I thought that there was staining or calcium buildup in the kitchen sink, but when I cleaned it myself while doing dishes it became very clear to me that was not the case.In addition, there was an earring sitting on the bricks right next to the bed, the water tanks in the bathroom were dripping and leaking, and the shower has a non-waterproof curtain around it so the bathroom (not-tiled) basically flooded when I showered for the first time. *I will say, once the they knew I needed help they sent someone quickly to help, and the wonderful woman who came to let me in was incredibly gracious in helping me carry my luggage up the steps which was very appreciated.To note, this apartment is managed by a third party management company so none of your instructions or communications will be on the platform directly.