UMZUG: OZEANFRONT STADTLEBEN mit AUSSICHT, Balkon

thank you Please visit again.

Thank you for your feedback. For clarity, the reviewer did not stay at the property and booked on behalf of a third party. Our check-in time is clearly stated in the listing. We do not permit early arrivals, regardless of when they are requested, as the property must be professionally cleaned and prepared for incoming guests. The reviewer repeatedly demanded our property manager's personal cell phone number. We clearly explained multiple times that we do not provide personal contact information and that all communications should be directed through the booking platform or to us directly. This policy is in place for privacy and security reasons. We believe the negative review stems from dissatisfaction with these policies rather than the guest experience at the property itself. Based on this interaction and the fact that the reviewer did not personally stay at the property, we would not recommend this booking arrangement to other hosts.