8/10 – Gut
Sharelle F.
3. Apr. 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Nice but needs improvements
The location was fantastic. The grounds were beautiful and being next to the wharf was great. Beds need to be replaced, period. Sofa bed mattress my son said he could feel the springs and the floor would have been more comfortable (I understand sofa sleepers are not comfort but this was just ridiculous). Bed in the bedroom, the box spring would slip from frame when sitting on side of bed or turning over and the mattress needs to go in the garbage. Two big dips where people sleep makes getting out of the bed a tad difficult. All doors in the condo you have to pull up and to the left to get them to close all the way.
Also would have been nice to have a list of information for rentals and such. We would have liked to rent bicycles but couldn’t find any information to do so. Having stuff like that on hand helps tons and eliminates having to keep contacting the rental company. Was sent the text with check in information which was great so you just go straight to the condo when checking in. Didn’t realize the number I was texted from I could have responded to so I never did. They sent another text on Easter morning to say the office was closed and all questions would be answered the next day. Then another around 5 with checkout information for the next day.
All in all we had a good trip but the condo just needs a few improvements.
Sharelle F.
Aufenthalt von 4 Nächten im März 2024
