Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed at Cinnamon Shore multiple times since 2014. As always, Cinnamon Shore staff was friendly and helpful during each interaction. The home we stayed in and the maintenance was honestly, not the best. As we started unloading the car, the smoke alarms were going off. On day 2 of our trip, there was a massive leak in a 2nd floor shower that caused mass amounts of water to come down AC vent and window sill to the first floor. CS maintenance staff came and looked and said there was nothing they. Old do. They were going to call the builder so we were told not to use 3 of the 4 upstairs showers until the issue was resolved. We had 8 adults in our party. The builders workers did not show up until day 3. The issue was a known problem and had already been fixed once. After fixing that, they decided to work on other issues in the house, including replacing floor planks. The workers were very kind and courteous, but we couldn’t use our house for a full day. The workers came back on day 4 to make sure the water issue was resolved. Dealing with home maintenance issues that weren’t even ours was not the way we envisioned our trip. Upon checkout, a lovely front desk employee did comp 2 of our chair rental days as compensation. Overall we still LOVE Cinnamon Shore and all the fun they provide. We enjoyed the more laid back pace of South. We will still recommend and return, but won’t stay at Open Invitation again.
