Gemütliche Wohnung in Augusta mit Terrasse ~ 6 km zur Altstadt

We’re sorry to hear you felt communication was lacking during your stay. We followed up with the homeowner after reading your feedback, and they wanted to share the following:- You arrived early and spoke with the cleaning crew, who reached out to confirm check-in timing. As soon as the home was ready, we were happy to accommodate an early check-in.- When you inquired about a late check-out, we granted a small extension to help with your departure, but a same-day booking prevented a longer extension.- We always encourage guests to reach out to the guest contact directly using the contact information provided in the check-in instructions so we can assist promptly.Thanks again for your feedback. We want every guest to feel supported and informed throughout their stay.

Hi there, we want our guests to rest easy when they stay with us, and we’re sorry you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:– The fallen tree was the result of a recent storm and has since been cleared. The wasp nest was just brought to our attention and has also been removed so future guests can enjoy the outdoor space.– Our listing details include the home's square footage along with professional photos to help set clear expectations around layout and size.– We responded early the next morning after receiving your message late at night. We were traveling in an area with limited service and did our best to assist as quickly as possible.– We’ll double-check the WiFi instructions and ensure everything is accurate and easy to find. We post this information on the desk bulletin board and the TV screen for easy reference.Thanks for your feedback as we work to keep raising the bar for future guests.