Die Hamaka-Eigentumswohnung – ein Rückzugsort direkt am Simpson Bay Beach

Thank you for your review Dagogo, please note we offer 10% discount on your next stay

Dear Miles, Again, we are truly sorry to hear about your your experience at our unit. This is absolutely not representative of the typical experiences our guests have, but your stay unfortunately coincided with two significant and unforeseen events. Firstly, our island's power plant suffered a fire a few weeks before your arrival. What was initially expected to be resolved in a matter of days extended resulting in daily two-hour outages. Outside of these scheduled, the island does have electricity (multiple 11 hr outages?). Secondly, the day before your arrival, Hurricane Beryl passed through the southern Caribbean arc. Although the event occurred hundreds of miles south, our beach was hit with heavy waves and swell that brought debris and seaweed ashore. This required extensive cleanup efforts that exceeded the capacity of humans This was an extraordinary act of nature, and many other beaches, protected from the direct impact, did not experience such effects. In light of these exceptional circumstances, we made the decision to fully reimburse you for your stay, despite the financial strain this placed on us. We hope this gesture demonstrates our commitment to our guests' satisfaction and our understanding of the inconvenience you faced. We sincerely hope you consider giving Sint Maarten another chance. This was a rare coincidence of unfortunate events, not reflective of the usual serene and enjoyable experience we strive to provide.