WASCHMASCHINE/TROCKNER IN DER WOHNUNG | SCHLÄFT 4 | POOLBLICK LANAI | KING-BETT | SCHRITTE ZUM BONITA STRAND

Thank you so much for your review. We're so glad your stay was just what you needed. We would be more than happy to host you again any time!

We appreciate the review and are so glad to hear you enjoyed your stay! We would love to host you again on your next visit to southwest Florida!

We are so glad you chose to stay with us and enjoyed the condo and beach supplies! We'd love to know what we could have done better for you to earn a 10/10 for your visit!

Thank you for the review! We are so happy to hear you felt welcomed and enjoyed your stay!

Staci - thank you so much for your review! We’re thrilled to hear that you enjoyed your stay at Beach & Tennis. It’s wonderful to know that the condo was clean, comfortable, and well-equipped for your needs. We're so glad you enjoyed the convenience of the beach across the street and nearby restaurants. We hope to welcome you back for another stay in the future!

Thank you for the opportunity to host you Jeanette! We're so glad to hear you enjoyed the condo and the convenient location. We would love to host you again in the future!

HI Laura - thanks so much for sharing your experience. We're so glad you had a nice, relaxing vacation. We appreciate the 5 stars and welcome you again!

Thank you for allowing us to host you Robert and for sharing your feedback. We're sorry to hear about the issues you experienced during your stay. We understand that not having heat for two days was frustrating, and we're working diligently with our maintenance team to ensure this doesn't happen again. Since heat is rarely turned on in sunny Florida, it can be easy to miss when it's not working properly, and we appreciate you bringing it to our attention. Regarding the construction, we apologize if the extent of the work was unexpected. Please note that our property description clearly indicates that ongoing construction is still in progress as part of our recovery from Hurricane Ian. We do our best to keep guests informed. We wish you all the best in your future travels!

Hi Sandy - thanks for taking time to leave your review. We're glad you had a nice vacation & enjoyed the condo. Housekeeping works very hard & we apologize on their behalf if the shower was lacking; they've been made aware. We appreciate the 5 star review & welcome you again!

Thank you for your review. We are truly sorry that your vacation was impacted by an unexpected air conditioning failure, especially given your husband's medical condition. We certainly understand how stressful that situation was. However, we do want to clarify several important facts for future guests. As soon as you notified us that the air conditioning was not working that evening, we immediately offered to relocate you to another unit in the same building with the exact same floor plan and fully functioning air conditioning. Unfortunately, you declined that option. We then arranged for an HVAC technician to come out the very next morning. During the summer in Florida, when temperatures regularly reach the upper 90s, HVAC companies experience an extremely high volume of emergency service calls, and same-day repairs are often impossible. Having a technician diagnose and repair the system the following morning was an exceptionally prompt response under the circumstances. Once the unit was repaired, we again offered for you to return, but that option was also declined. Although mechanical failures are completely unexpected and beyond our control, we still refunded you for two nights of your stay despite having resolved the issue quickly. While we understand you chose to remain at a hotel, that was your decision after declining both a comparable replacement unit and the repaired condo. We sympathize with the inconvenience this caused and always strive to resolve unforeseen maintenance issues as quickly as possible, which is exactly what we did in this situation.

Thank you so much for the great review! We appreciate you staying with us and would be more than happy to have you back with us on your next visit!