2/10 – Ungenügend
jonathan c.
31. Juli 2022
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Horrible Experience, Stay Away
Fraudulent Property listing. Do not go down this path, horrible experience with Property Technician/Owner and Evolve. The Townhome states that it has a functioning AC, well that is not the case unless you want to stay in a rental where the temperature reaches 80+ degrees in the day time and into the evening with the "functioning AC" running. When I called the "property Technician contact" which is likely the owner of the town home, his statement was that the AC guy had been out there prior to my check in and that the the AC was suitable and that it is "just hot" in Houston Texas in July. well that is not a suitable answer. He stated that he would fix the AC issue and that he could not loose the rental. We had to stay elsewhere the first night, not even in the rental that we have paid for. He sends a text that the AC is fixed, so we go back to the property for another eventful day, only to find that the technician/property owner put in 2 window units to assist the main malfunctioning AC unit. the Temperature is suitable, however as the day progresses the temperature rose to 78 degrees and it wasn't even 2PM, so we left and messaged the Property owner/technical contact that we were checking out due to the non-functioning AC unit. I. mean what were we to do, I have a small child that is recovering from a Traumatic Brain Injury and with a disability. We notified Evolve who is the property management firm and they were just as pitiful. No help and would not refund the rental that we already paid for and stated that the Property Owner would not refund the rental. We did not even stay at the rental for a single night. What a horrible experience. I would stay away from this property for sure. This is a non-functional rental and should never be allowed to be on the rental market. Shame on Evolve for not performing their due diligence on the property as well.
jonathan c.
Aufenthalt von 20 Nächten im Juli 2022
