NEU! Gemütlicher Rückzugsort <4 Mi zum Sugar Mountain Resort!

From the Owner: "My family loves being there as often as we can, so I'm happy to hear that yours had a nice time."

From the Owner: "Thank you so much for the kind words. I always appreciate hearing when people enjoy their time at my place."

Hi Cathy, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We were happy to drop off more toilet paper for you within 30 minutes of your reaching out. - We let you know that we've typically not had issues with being bit by bugs in this area and apologize for any miscommunication regarding the window. We've since added screens put in each bedroom. - We were unaware that the fan was broken or the issues with the frying pan, both have since been replaced. - We've never had issues with the refrigerator but set it to a warmer temperature to prevent this from recurring. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

Thank you for writing such an insightful review. I had no idea that the toilet was running, so I had a new tank built shortly after seeing what you wrote. Thanks for that. As for the design, I think it's more of a preference. I love having the fireplace in the living room, especially while I'm relaxing after a day of skiing or after a trip to the pool. I do plan on making some significant updates in the coming years, but until then, the layout will be that of the traditional setup. The parking is subject to capacity. I, as an owner, even have to park at the lower lots and use the shuttle from time to time. The shuttle has always been utilized whenever parking is needed for the lower levels and is usually very quick to get me to my vehicle. As for the sandblasting goes, I'm sorry for that. I know it was a bit much to take during your stay, however, the updates are much needed to preserve the building. Next, they'll be resurfacing the entire structure. Relating to the list of things I ask guests to do on the day of checkout, I've only tried to ask for things that will help keep things running smoothly. The dishes being placed in the dishwasher and taking the trash to the chute are specifically requested in order to prevent bugs from finding their way to my place. Stripping the beds helps my housekeeping team quickly gather the linens and towels to get them washed and prepped for the next guests. These items help tremendously when we have back-to-back reservations (when a guest checks out and then another guest checks in on the same day).