6/10 – Okay
Lucy T.
2. Juni 2024
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
A mixed experience
We really liked the central location and the fact that the property had a garden (even though it was rather neglected and didn't match the pictures). However there were a lot of problems with the property. Only one of the three bathrooms was fully functional (broken showers, missing showerheads, sinks that wouldn't drain); two of the bedrooms had no curtains so one member of the group had to sleep in the living room; the kitchen was not properly stocked for the number of guests. The dirty linen from the previous guests had been left in the hall and was not collected during the week we stayed. Many of these problems had been noted by previous guests but not addressed. We felt it was a real shame that a property with so much potential to be a great place to stay had been allowed to get into this condition. The pictures on the listing don't give a true image of the property and Vrbo should be aware of this. This property is cheaper than many places in Florence so we did not expect luxury, but even at a slightly lower cost there are basic minimum standards that should be maintained and we would urge the owners/managers to improve the property. Anyone thinking about renting this property should be aware that there are still a lot of problems with it.
Lucy T.
Aufenthalt von 5 Nächten im Mai 2024
