4/10 – Mangelhaft
Kathleen C.
7. Mai 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Nice but many problems
Overall apartment was spacious, bed was comfortable BUTApartment key/lock failed after we were inside; we were locked in until the locksmith arrived 1.5 hours later. Lock was tricky to use after that- ongoing concern that it wouldn’t open again, locking us either in or out of the apartment. Noticed dirty brown water seeping onto kitchen floor; notified property management who responded that “maintenance was notified”. Over the course of our stay, water continued to seep out, creating a slip & fall hazard. No one came to assess the problem. Asked for paper towels to wipe up the water and was informed that “there is a mop in the apartment”. Needed to mop several times each day to keep the water contained. Could not use the washer for fear of causing a flood; property management claimed the washer was ok to use- at the end of our stay. Stovetop would not stay lit, property management employee came to evaluate and determined that the stovetop could only be lit manually. Coffee maker provided but none of the coffee pods fit; we bought some at the Mercado- no luck. Fortunately there are two very good coffee shops at the top of the street. Before booking, ask if the major issues- the door lock and the water leak are fixed. Otherwise you will not receive full value from your stay.
Kathleen C.
Aufenthalt von 3 Nächten im Mai 2025
