Panorama Weinlage, nur 30 Minuten von Florenz entfernt

Many thanks. So glad you enjoyed our recommendations in the Chianti and beyond!

It was great to meet you. So glad you enjoyed your stay and got good weather. Although the days are shorter, November is a beautiful time to visit, catching the autumn colours on the vineyards.

Thank you for such kind words. It was a great pleasure to meet you and have you stay here.

Many thanks for your generous review. We were delighted to host you. I am so glad the weather was okay too - although it is early in the season, March is actually a great time to travel before things get too hot or overcrowded!

Thank you for saying it is worth travelling the bumpy vineyard road to reach our house! I always aim to make sure people are aware about this when they book so it is not a surprise. I am so glad you and the family enjoyed staying here.

I am so happy that the house proved a good base for the 4 of you on your two week Tuscan holiday. You certainly chose a beautiful time of year when the flowers are at their best!

I am so sorry that our place was not right for you. We have been hosting for 15 years and in most cases successfully meet or even exceed our guests’ expectations as evidenced by the many positive reviews. I have therefore thought deeply about your review and why you felt disappointed. Prior to arrival I think I did not pick up on your assumption that our area, being half an hour from Florence, is almost like a suburb of the city. In fact the countryside all around Florence is genuinely rustic and in many ways lives independently of the city, with its own restaurants, shops and markets. Orientation is a little more demanding in the countryside. We do not have a conventional street address and so I always send detailed arrival instructions which I urge guests to read before departure. Most use their GPS or phone app to arrive within 5 minutes of our place and then follow my written instructions. Unfortunately your GPS was not operative. We made telephone contact and I drove out to meet you, but the driving, particularly at night, remained an issue for you. You do need a car to stay here. Our property is on a wine-producing estate. I always write to guests immediately after booking explaining the location and the need for a car. I also describe that we are reached by a 1km farm road through the vineyards. Most guests arrive in rental cars, even smaller models, without problem, but I explicitly describe the road so guests know what to expect. Finally, from your review it seems like you felt locked into the booking. You enquired about shortening the stay two months before arrival. This was not possible because of the 7 night minimum. You were, however, comfortably within time to take a full refund and book an alternative location. We operate VRBO’s Relaxed Cancellation Policy which allows a full refund up to 14 days before arrival. I remain sorry for your disappointment. I hope this reply is helpful to future potential guests in making their vacation rental choice.

Thank you for your hugely generous words. I think we cannot take all the credit though! By staying in deepest winter you chose a fabulous time to travel. I think you saw a few snowflakes in January but February was a treat. For the last few years it has proved to be a month of gorgeous weather with perfect, cloudless skies. It might be freezing at night, but the days are stunning... and there are fewer tourists about! This year was no exception and I am delighted you got to enjoy it.

Thank you for such a lovely review. You have really made my day!