6/10 â Okay
Judith A.
13. Mai 2025
Average
The Villa was a strange design with the first floor bedroom blocked off and a very dark corridor to the far bedroom.The patio doors in the main bedroom could not be unlocked so the bedroom was dark & hot. Someone came & opened the doors during the evening. However we never managed to close the doors thereafter!We requested a heated pool and arrived to discover the pool with no cover, so any heat was going straight out. This was not satisfactory and Manolo responded very quickly explaining that previous tenants had damaged the pool cover & pole which should be replaced within a week. We wouldnât be charged for the heating. We therefore didnât use the pool as much as we hoped.Washing machine: it took a while to find, but who puts a washing machine in the front garden?There were no instructions on how to use the TV. Very frustrating, but again someone responded very quickly.There were no instructions on how to use the oven or dishwasher (symbols had all worn off!)Around the pool there were 3 sunshade bases (1 broken) & only 2 parasols, one of which was damaged. 3 shades are required for 6 sun beds.There was no information on when bedlinen & towels would be changed. Again Pamela/Manolo responded very quickly when we told them no spare sets were in the wardrobes. However I have NEVER had to change my own bedding in my 6 or more stays in villas in Faro Park.This Villa was meant to be top class, but it was not
Judith A.
Aufenthalt von 12 NĂ€chten im April 2025