Entspanne dich im Pool mit Top-Bewertungen − deinem perfekten Ort zum Relaxen.
Am Strand gelegen
Eine der wenigen Unterkünfte in der Gegend, die am Strand liegen: Freu dich auf Strand und Meer so gut wie vor der Haustür.
Zentrale Lage
Bei dieser günstigen Lage bist du nie weit von dort entfernt, wo du sein solltest.
Entdecke Sehenswürdigkeiten in der Nähe
In der Nähe von: Quinta Avenida
3 Schlafzimmer3 BadezimmerPlatz für 8 Gäste
Beliebte Annehmlichkeiten
Dachterrasse
Am Strand
Eigener Pool
Zugang zum Wasserpark
Fitnesscenter vor Ort
Klimaanlage
Lerne die Gegend kennen
Playa del Carmen, MEX
Playa Mamitas
Place, Playa Mamitas
1 Gehminute
Playa del Carmen Hauptstrand
Place, Playa del Carmen Hauptstrand
2 Gehminuten
Quinta Avenida
Place, Quinta Avenida
8 Gehminuten
Cancún, Quintana Roo (CUN)
Airport, Cancún, Quintana Roo (CUN)
56 Autominuten
Zimmer und Betten
3 Schlafzimmer (Platz für 8 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
1 King-Bett
Schlafzimmer 3
2 Doppelbetten
3 Badezimmer
Badezimmer 1
Toilette · Nur Dusche
Badezimmer 2
Toilette · Nur Dusche
Badezimmer 3
Toilette · Nur Dusche
Weitere Räumlichkeiten
Küche
Arbeitsbereich
Balkon
Mehr zu dieser Unterkunft
Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas
Zusammenfassung:<br><br>Penthouse im Thai-Bali-Stil in Playa del Carmen mit einem privaten Dachterassen-Plunge-Pool und Meerblick sowie Zugang zu einer Swim-up-Bar und einer Anlage direkt am Wasser. Nur einen Block entfernt von der 5th Avenue und dem Mamitas Beach Club, wo du gut essen, das Nachtleben genießen und Strandclubs besuchen kannst. Kostenlose Tiefgarage und Selbst-Check-in. Ideal für Familien oder Gruppen, die einen eigenen Pool, Zugang zum Resort und Strandnähe zu Fuß wünschen.<br><br><br><br>Die Unterkunft:<br><br>Dieses Penthouse mit 3 Schlafzimmern und 3 Bädern bietet Platz für bis zu 8 Gäste, nur wenige Schritte vom Mamitas Beach Club entfernt im Herzen von Playa del Carmen. Das Highlight? Dein eigener privater Pool auf dem Dach mit Meerblick, komplett mit einem schattigen Loungebereich und Sonnenliegen – es ist, als hättest du eine persönliche Resort-Terrasse über dem Trubel. Geh am besten bei Sonnenaufgang hoch, wenn du kannst; es ist fantastisch.<br><br><br><br>Wohnbereich, Essbereich & Küche<br><br>Der offene Wohnbereich ist um ein großes Sofa und einen Smart-TV herum angelegt und bietet direkten Zugang zu einem privaten Balkon, auf dem du deinen Morgenkaffee genießen und dabei den Meerblick bewundern kannst. Der Esstisch bietet bequem Platz für 6 Personen und dient bei Bedarf auch als laptopfreundlicher Arbeitsbereich. Die voll ausgestattete Küche verfügt über Granitarbeitsplatten, Edelstahlgeräte und einen Weinkühlschrank – alles, was du brauchst, um zwischen den Strandtagen Mahlzeiten zuzubereiten.<br><br><br><br>Schlafzimmer & Badezimmer<br><br>Drei Schlafzimmer bieten jedem seinen eigenen Raum. Das erste Schlafzimmer verfügt über ein Kingsize-Bett, ein eigenes Bad, einen Fernseher und Zugang zum Balkon. Das zweite Schlafzimmer bietet ein Kingsize-Bett, ein eigenes Bad und einen Fernseher. Das dritte Schlafzimmer hat zwei Doppelbetten, einen Fernseher und das dritte Badezimmer direkt vor der Tür – ideal für Kinder oder Freunde, die sich ein Zimmer teilen.<br><br><br><br>Außenbereich<br><br>Steige die Treppe von der Küche hinauf zu deiner privaten Dachterrasse, wo dich ein Plunge-Pool mit Panoramablick auf das Meer erwartet. Entspanne dich unter der von einer Pergola beschatteten Sitzecke, streck dich auf den Sonnenliegen aus oder versammelt euch am Esstisch im Freien für einen Drink bei Sonnenuntergang. Auch Brettspiele stehen bereit – für bildschirmfreie Abende mit Familie oder Freunden. Unten auf der Ebene des Aldea Thai-Komplexes erwartet euch ein thailändisch-balinesisches Design, ein großer Gemeinschaftspool mit Swim-up-Bar sowie Wege, die über ein atemberaubendes Wasserspiel führen, das sich durch das Anwesen schlängelt.<br><br><br><br>Gut zu wissen<br><br>Kostenlose Tiefgaragenplätze machen es einfach, die Riviera Maya zu erkunden. Die Klimaanlage sorgt für angenehmes Raumklima, und das Smart-Lock ermöglicht einen reibungslosen Selbst-Check-in. Das Nötigste für die Ankunft ist vorhanden (Trinkwasser, Seife, Shampoo, Toilettenpapier), sodass du dich sofort einleben kannst. Außenüberwachungskameras überwachen ausschließlich die Eingangsbereiche, sodass deine Privatsphäre innerhalb der Wohnung gewahrt bleibt. Dank der Lage bist du nur 1,5 Blocks von den Restaurants und Geschäften der 5th Avenue entfernt, und der Strand sowie der Mamitas Beach Club sind in weniger als 2 Minuten zu Fuß erreichbar. Wäscheservice, Flughafentransfers und Ausflüge können gegen eine zusätzliche Gebühr organisiert werden.<br><br><br><br>Gästenzugang:<br><br>Während deines Aufenthalts hast du exklusiven Zugang zur Penthouse-Wohnung, zum Balkon und zu deiner großen privaten Dachterrasse. Außerdem kannst du die Annehmlichkeiten der Anlage nutzen, darunter einen großen Außenpool, Loungebereiche, einen Fitnessraum und eine Tiefgarage.<br><br><br><br>Die Gegend:<br><br>Du befindest dich im
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Wichtige Informationen
Wissenswertes
Unterkunftsnummer 7580553
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Bargeld.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Langzeitmieter sind willkommen.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Erste-Hilfe-Kasten.
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
Zur Gegend
Playa del Carmen
Mitten in der Gegend Gonzalo Guerrero, einem Stadtteil von Playa del Carmen, befindet sich diese Wohnung in der Nähe von Freizeitparks und am Strand. Die natürliche Schönheit der Region kannst du hier erleben: Playa del Carmen Hauptstrand und Playa Mamitas. Wenn aber eher beliebte Attraktionen auf deiner Wunschliste stehen, kommst du hier auf deine Kosten: Öko-Themenpark Xcaret Eco und Freizeitpark Xplor. Ebenfalls einen Besuch wert sind diese beiden Highlights: Xaman Ha Aviary und Temazcal Natura. Erlebe Wasserspaß pur beim Angeln ganz in der Nähe oder genieße einfach die Natur beim Radfahren oder beim Reiten.
Playa del Carmen, MEX
In der Umgebung
Playa Mamitas - 1 Gehminute - 0.1 km
Playa del Carmen Hauptstrand - 2 Gehminuten - 0.2 km
Quinta Avenida - 8 Gehminuten - 0.7 km
Einkaufszentrum Quinta Alegría - 8 Gehminuten - 0.7 km
Plaza Cívica 28 de Julio - 14 Gehminuten - 1.2 km
Fortbewegung vor Ort
Flughafen Cancún (CUN) – 52 Fahrminuten
Restaurants
Mamita's Beach Club - 6 Gehminuten
El Mediterráneo Restaurant - 5 Gehminuten
The Freshy Fish & Co. - 4 Gehminuten
Las Helodias - 2 Gehminuten
Ola 'Ola Tiki Bar - 2 Gehminuten
Häufig gestellte Fragen
Hat Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas einen Pool?
Ja, diese Unterkunft verfügt über einen Außenpool.
Wie viel kostet ein Aufenthalt im Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas?
Gültig ab 10. Okt. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas am 12. Sept. 2027 beginnen bei 1.284 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet das Parken bei Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas?
Check-out ist um 11:00 Uhr.
Wo befindet sich Penthouse mit Meerblick & Dachpool in der Nähe von Mamitas?
Diese Ferienwohnung am Strand liegt im Stadtzentrum und ist dank der hervorragenden Lage (Gonzalo Guerrero) zu Fuß gerade mal 5 Minuten entfernt von: Quinta Avenida, Playa del Carmen Hauptstrand und Playa Mamitas. Ebenfalls in einem Umkreis von 2 km: Playa del Carmen Maritime Terminal und Playacar Beach.
Bewertungen
9,2
Wunderbar
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
22 von insgesamt 33 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
22
8 von insgesamt 33 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
8
2 von insgesamt 33 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
2
1 von insgesamt 33 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
1
0 von insgesamt 33 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
0
9,4/10
Sauberkeit
9,4/10
Check-in
9,4/10
Kommunikation
10/10
Lage
9,2/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Nick W.
13. Juni 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Awesome roof top deck and private pool with an ocean view! This place is clean and roomy and has everything you need. The location is feet from the beach and 2 blocks from shopping, which was perfect for us. The complex has a great pool too and was quiet and nice.
Aufenthalt von 4 Nächten im Juni 2026
Verifizierte Bewertung
8/10 – Gut
Breann T.
12. März 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Hotel was just fine for a short stay in a great area. Unfortunately, we paid for the rooftop pool unit but a cold snap made the pool far too cold, as it’s unheated. We had some toilet maintenance issues that were addressed quickly. Beds were a little firm for us. We were very impressed by the number of excellent restaurants within walking distance. The beach is also a very short walk, but chairs and drinks are expensive and no chairs or beach towels provided by the unit.
Aufenthalt von 7 Nächten im Januar 2026
Verifizierte Bewertung
10/10 – Hervorragend
Mike P.
3. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent stay
Everything as advertised - flawless communication, immediate response. Location couldn’t be better - steps to the beach and nightlife. Thank you!
Aufenthalt von 6 Nächten im März 2025
Verifizierte Bewertung
10/10 – Hervorragend
Kim L.
8. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Spacious and comfortable
Overall, we had a very relaxing stay. We really enjoyed the pool a lot and the space in our resort was perfect. We had so much room and very clean.
Aufenthalt von 10 Nächten im März 2024
Antwort von VrboOwner am 17. Apr. 2024
Thank you for your kind comments and for staying with us, Kim! We hope to host you again in the future 😊
Verifizierte Bewertung
10/10 – Hervorragend
Thomas H.
29. Okt. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great condo
Beautiful condo . Very clean and spacious. We will return
Aufenthalt von 4 Nächten im Oktober 2024
Antwort von VrboOwner am 31. Okt. 2024
Thank you for staying with us, Thomas!
Verifizierte Bewertung
10/10 – Hervorragend
Stacey W.
31. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
3 weeks in PARADISE
Stunning views, ocean breezes, fun location and attentive staff. WE WANTED FOR NOTHING!
Aufenthalt von 21 Nächten im Januar 2024
Verifizierte Bewertung
10/10 – Hervorragend
Ken M.
11. Juli 2018
Another GREAT stay at this unit
We celebrated my birthday 2 years ago in this unit. Loved it so much we returned 2 years later !!!
Aufenthalt von 4 Nächten im Juni 2018
Antwort von VrboOwner am 28. Mai 2020
It was a pleasure to have you as guests in our condo for your special occasion.
We hope to have you back in two years or sooner.
Verifizierte Bewertung
8/10 – Gut
Nancy S.
26. Nov. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Wedding Weekend
Loved the Aldea Thai vibe. The property was well maintained and the rooftop space was perhaps my favorite perk of the apartment. The staff was kind and Fernando was especially friendly and helpful.
Aufenthalt von 4 Nächten im November 2023
Antwort von VrboOwner am 6. Dez. 2023
Thank you so much for staying with us and for your kind words. We will pass on your comments to Fernando and the rest of the staff. We look forward to welcoming you back on your next visit to Playa del Carmen :)
Verifizierte Bewertung
8/10 – Gut
Victor M.
26. Mai 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
First, let me say that we truly loved this condo. The location, floor plan, and overall property were all excellent, and we thoroughly enjoyed our stay. That said, there were a few issues I felt should be mentioned for future guests that prevented me from giving a 5-star review.When we booked the property, we chose to use the transportation service offered through the property for airport transfers. I was told the choices were a van or a full-size SUV. I specifically requested a full-size SUV and was assured that was what we would receive. However, transportation both to and from the airport was provided in a van instead.Another issue involved the listed amenities. The VRBO listing advertised a microwave, stove, and oven. However, there was no actual oven in the unit. The host stated that the microwave served as the oven, but it was not a convection microwave and did not function as one.The final issue was communication with the host. During our stay, we attempted to arrange a cleaning service, and it took nearly two days of back-and-forth communication just to get it scheduled.Overall, we genuinely loved the property and were able to work around these issues. I simply felt it was important to mention them so future guests have accurate expectations.
Aufenthalt von 6 Nächten im Mai 2026
Antwort von VrboOwner am 20. Sept. 2026
Thank you for sharing your feedback Victor. We’re very glad to hear that you loved the property, its location, and the layout. We’re sorry that some aspects of your stay did not meet your expectations. We will review the information we have regarding the points mentioned in your review to ensure everything is clear and accurate for future guests. We appreciate your feedback and hope to have the opportunity to welcome you again.
Verifizierte Bewertung
10/10 – Hervorragend
Verifizierter Reisender
13. Juli 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The Best Condo At Aldea Thai
I have stayed at Aldea Thai over 10 times during the past three years and this condo is by far the best in terms of cleanliness, view, management response, etc. There are many nice units at Aldea Thai, but trust me this is the one you want to book.
Aufenthalt von 6 Nächten im Juli 2020
Antwort von VrboOwner am 13. Juli 2020
Thank you so much!!! We are very happy to hear that you loved our place!! :)
Please come back at any time!
Verifizierte Bewertung
10/10 – Hervorragend
Vince N.
14. Apr. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Enjoyed our stay!
We enjoyed our stay at the Aldea Thai! The grounds were well kept and maintained. The unit itself did have small maintenance issues like a bathroom light bulb being out, and the jacuzzi tub in the master bedroom being inoperable, but these were not deal breakers for me. Everyone in our party was comfortable and we will return!
Aufenthalt von 4 Nächten im April 2021
Antwort von VrboOwner am 17. Apr. 2021
Thank you for staying with us. It was a pleasure to host you!
Verifizierte Bewertung
8/10 – Gut
Kim C.
15. Feb. 2021
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Great location
Sometimes hard to communicate with host but she was very friendly and helpful when needed
Aufenthalt von 7 Nächten im Februar 2021
Antwort von VrboOwner am 15. Feb. 2021
Thank you for your valuable feedback!
Verifizierte Bewertung
10/10 – Hervorragend
Malik M.
15. Mai 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
I'll Be Back!!!!!!
I initially thought it was too good to be true & there would be not be as described. Boyyyyy....was I wrong! The property was as BEAUTIFUL & just as described & seen in pictures. Location was perfect to the beach and 5th Ave. The host responded quickly to all of my inquires. My friends & I enjoyed ourselves.
Aufenthalt von 3 Nächten im Mai 2021
Antwort von VrboOwner am 15. Mai 2021
Thank you much for your kind words! It was a pleasure to host you and we hope to welcome you back soon!
Verifizierte Bewertung
10/10 – Hervorragend
KC E.
15. Dez. 2022
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful Experience!!
We LOVED this condo! It was perfect for our family of 5. The rooftop patio and pool were the crowning jewel. The location is great with easy access to the beach and 5th Ave. We had one little issue at check-in, that was just a little laps in communication but it was quickly resolved. The two suggestions I would make for improving the space would be a dryer for wet towels & swimwear and a light in the stairway that leads to the rooftop. Other than that, we absolutely could not ask for a more perfect experience!
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von VrboOwner am 24. Dez. 2022
Dear KC,
Thank you for choosing to stay with us and for taking the time to review your experience.
We are delighted to hear that the property and its location were to your liking.
We will certainly take your suggestions on board to improve our service moving forward.
Hoping we can host you again in the near future!
Best wishes.
Verifizierte Bewertung
10/10 – Hervorragend
Stacey W.
17. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Fantastic
Took or breath away! We had trouble with our phones but your folks were great.i think 3 weeks is too long to go without pool treatments, it was pretty green halfway through
Stacey
Aufenthalt von 21 Nächten im Januar 2023
Antwort von VrboOwner am 23. Feb. 2023
Dear Stacey,
Thank you for your kind words and for staying with us. We're thrilled to hear that our team was able to assist you during your stay. We apologize for the inconvenience caused by the pool treatments and we'll certainly look into it to ensure a more enjoyable experience for our future guests. We hope to welcome you back in the near future!
Best wishes.
Verifizierte Bewertung
10/10 – Hervorragend
Sean G.
12. Jan. 2019
Great place....great location!
I would stay in this unit the next time we visit. Our families 2nd trip to Playa and this is the location you want to stay and the unit is excellent. Beach block - in this location you'll be glad the development is not right on the beach. Walk out the development and there is everything - food, bars, convenience stores, pharmacy, etc - all on the way to beach - 1 minute walk and lots of activity. Walk the other direction and the start of 5th avenue is a 2 minute walk. The unit itself is exactly as pictured - rooftop unit has it all. Spacious bedrooms with plenty of living space. The rooftop pool is a great size and heated. Both the management company and owners are helpful and responsive.
Aufenthalt von 6 Nächten im Dezember 2018
Antwort von VrboOwner am 6. März 2020
Thank you!!! please come back at any time
Verifizierte Bewertung
8/10 – Gut
Dom H.
31. Juli 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
My 50th Birthday trip to Playa Del Carmen was amazing. We enjoyed our stay. The accommodations were great. Perfert location, walking distance to restaurants, night life, and shops, plenty of space. The unit was clean. The roof top terrace is everything. The swim up bar was nice. Not too crowded. The area is peacefulNo cleaning/towel or trash removal services are offered daily. There is an option to pay for services. Good thing we always travel with extra linen. The kitchen was well stocked. Trash build-up was an issue seeing as there was 8 of us in the unit. You'll need to purchase trash bags as there is none provided outside of what's already in the trash cans upon arrival. We experienced plumbing issues that we had to address several times. Which was taken care of everytime we reached out. Stella Rentals is very responsive and thorough. Overall; we had a wonderful stay. I would stay again. 4 star rating due to plumbing issues.
Aufenthalt von 5 Nächten im Juli 2025
Verifizierte Bewertung
6/10 – Okay
Andrew K.
14. Okt. 2021
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Faulty plumbing and nearby construction
Many of the water fixtures were not working properly. The hot tub and the master room doesn't even work at all as well as the guest shower alternator. There is constant banging from multiple construction sites across the hall off and on all day. The hot water was not working this morning. There is so much chlorine in the private pool it is not even enjoyable and stung my kids eyes. The room and building as a whole is poorly maintained. This is not luxury living as advertised. Maybe 10 years ago. We are disappointed as we were very excited upon arrival. It seems to us like the owners are just milking their investment and management doesn't have the passion or motivation to keep the place up. Who rents to people knowing their is construction right across the hall? That's just wrong. Who rents to people when the water doesn't work properly and didn't check first? We were debating on leaving but since we're just leaving tomorrow we decided to stay our last night. Thank you to the people who came to repair the issues and I hope you never have to deal with something like this when you save up your money and take your family on vacation 4000 miles away from home.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von VrboOwner am 15. Okt. 2021
We are very sorry to read your review please accept our apologies if the stay was not what you expected. Regarding the chlorine in the pool, the pool is treated chemically regularly, we will verify that the levels are adequate. The jets of the tub in the master room is out of order, as indicated on the listing and it is due to be replaced in the next couple of months.
We are sorry if there was maintenance work carried out in another apartment in the complex, regrettably, we are not informed of the neighbour's maintenance schedule but the condo rules do not allow for construction noise before 9 am or after 5 pm. Regarding the water, there was indeed an issue with the building cistern and pump, which caused low water pressure in the 3rd Floor Penthouses of various buildings. We wish you had informed us of this situation on the day of your arrival and not on your last night, we could have tried to relocate you to another condo in the complex. Once again, our most sincere apologies and we hope to be able to host you some other time and change your perception.
Verifizierte Bewertung
8/10 – Gut
neena r.
4. Feb. 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent location and Very good value-Would stay here again
I have come to Playa twice per year for the last several years. This is my second time staying in a condo in Aldea Thai and my first time staying in this particular condo. One thing that stood out is the easy communication with Daniela and Angel who always responded to my questions and requests. This is very important especially when you're on vacation in another country and that certainly entices me to stay here again. I thank them for their hospitality during our stay. Aldea Thai is my favorite condo to stay in because it is just close enough to Mamitas Club (which we preferred to Kool Beach beach club) that you can walk there in minutes and close enough to fifth avenue to walk in minutes but far enough away from the clubs and street noise which can be really loud in other locations. This particular condo is really nice in that it is closer to the ocean side. Sitting on the roof top deck, which we often did having our wine and cheese while watching the sunset is pretty spectacular. It's also nice to know that there is security poised at the entrance and thus you feel more secure staying here especially if with family. Aldea Thai is, in general, an older building compared to some of the new properties that are coming up in Playa and so to be honest, it does show some wear and tear and maybe could use some freshening up i.e. furnishings, bathrooms ,etc. but that's probably true of all the condos in this building. Only other issue is noise. The building has a policy of no music after midnight. The problem with this is that on 2 of our 4 nights, the condo opposite of us played their music incredibly loud. There doesn't seem to be a policy on music volume. The same condo opposite us, at one point seemed to be having a party and this seemed to be tolerated by the condo security. I have no issue with residents wanting to enjoy their company and music but when it becomes disruptive to our relaxation and enjoyment, I think that requires some intervention by the condo security. My one wish is that maybe one day the condo could have a small washer dryer -when you're on vacation with your family- it helps to be able to wash clothes so you can pack less clothing. One thing to realize is that despite my last few comments, this condo is an excellent value for the space, bathrooms, location and most importantly the roof top deck. It's really hard to beat this view and location. I suspect if it were newer, it would be much more expensive to stay here.
Aufenthalt von 4 Nächten im Januar 2020
Antwort von VrboOwner am 6. März 2020
Thank you for your words! I'm really sorry about the noise. Please next time if you have a problem like this let us know so we can contact the building manager. We hope we can see you again.
:)
Verifizierte Bewertung
6/10 – Okay
Mark C.
4. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Wheelchairs, poor maintenance & no front desk help
The property itself was nice but maintenance had been neglected. The worst of it was the lack of hot water in the kitchen and one of the bedroom baths . That took almost a week to fix during our 10 day stay.
The plunge pool water was cloudy when we arrived because the water level was very low; so low that it was below the skimmer pot inlet. That was fixed on day 4 of our stay.
The listing says wheel chair accessible. That was a stretch to say the least. Yes, there is an elevator (actually needed two different ones to get to our 3rd floor room with no clear direction or map from the front desk upon check-in - CONFUSING!!!) Then we discovered that there was no elevator to access the pool deck, so my wheelchair user wife had to struggle with a long stairwell up to the pool deck, using a hand rail that was rusted off the wall in two places (also finally fixed on day 4 of our stay).
Also, the raised threshold on the entry door (to keep rainwater from entering the apartment creates a challenge for any wheelchair user.
Perhaps the most disappointing thing about this property though was the complete lack of accountability or assistance from the front desk staff. It was clear after 3 or 4 attempts to solicit help from the front desk for anything (even including recommendations to local restaurants) that they were there to check you in and out and nothing more. One maddening episode occurred where a cleaning crew would not exit the elevator to allow us to take my wheelchaired spouse down to the ground floor. We had to wait 10 minutes before they completed their cleaning.
The bright spot was our Angel Host service lady, Gladys Marroquin. Though clearly overworked, she made the effort to come to the apartment on the 3rd day of our stay and got the hot water, faulty hand rail and poor pool water fixed. She even provided a free maid service to clean the apartment, change the bed sheets and have our party of 6 clothes laundered halfway through our stay as an apology for the poor maintenance. She was wonderful!
As mentioned at the beginning of this review, the property is nice. It could have been wonderful if expectations had been better set about three things:
- what “wheelchair accessible” really means at the Aldea Thai
- had maintenance been performed on the property
- that there is no concierge service at the front desk
The bottom line was that this property disappointed us.
Aufenthalt von 10 Nächten im Januar 2023
Antwort von VrboOwner am 6. Apr. 2023
Dear Mark,
Thank you for sharing your feedback about your recent stay at our property. We are truly sorry to hear that your experience did not meet your expectations.
First and foremost, we apologize for the delay in fixing the lack of hot water in the kitchen and one of the bedroom baths. We understand how inconvenient this must have been for you and your party. Our team are always available to address any reports, and we are glad that our concierge Gladys, was able to assist you with this encounter.
Please, accept our sincere apology for the confusion caused by the lack of clear directions from the front desk upon check-in. We will make sure to deliver your feedback to the building administration to improve their training and communication in order to ensure that they are more attentive to our guests' needs.
Regarding the accessibility of the property, our unit on the upper floor is accessible via elevator. We will take your feedback into account as we work to improve the accuracy of our listing.
We appreciate your understanding and patience during your stay, and hope the complimentary services offered made up for the inconveniences you experienced.
Best regards.
Verifizierte Bewertung
4/10 – Mangelhaft
Robert M.
21. Juni 2021
Gut: Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Bait and Switch Oversell
Positives: The plunge pool and rooftop. The unit did have much of what we needed in terms of items. The A/C, when not cut off, worked fantastic, the Big screen TV worked great as did the Internet. I still wish I could get some $$ back.
Now the rest: The place is worn, badly worn. It truly is not a 3 bedroom unit, but actually a 2 bedroom apartment with an "adjoining" hotel room (for the property) that can be added as a 3rd bedroom, and not a great room at that. The towel rack about to fall off, toilet paper holder same as well as faucet to the bath sink. Also the above mount sink has splashed so much water on the mirror that the frame is beginning to separate from the mirror. Safe didn’t work, nor the hairdryer.
Now the Kitchen, some of the outlets (plugs) in the kitchen did not work, the refrigerator freezer door had been beat on and was all dented up (luxury?). Tiles on the floor have become loose and grout has begun to come up (not a deal breaker).
The living room, all are designed the same, the cloth sofa area needed some serious steam cleaning, you could see stains on it as well as the musty remains of mildewing from being near a humid environment. That and they weren't all that comfortable. Some plugs here didn’t work as well.
The other master bedroom had an absolute flood coming in through the bedroom window, thus one beach towel was used to mitigate said flood. The other double bedroom was not used and it seemed the TV in it had been moved somewhere else. The bathrooms seemed a bit better on this side of the unit. Their hairdryer worked, but safe never worked.
Also, the beds are platform type, but not on a true platform, so a bit uncomfortable.
At check in, they stated that they cut power and water if anyone was loud (we are in our 60’s haha). But many were, all night. But interesting enough the power and water went off our last 4 nights. All 4 of us had Turista, so a working toilet would have been nice and sanitary. Also, the power tripped the wifi thermostat, thus my wife and I woke up 3 nights straight with our room at 88 degrees. I just think they told us that so they could do it anyway. BTW the front desk folks were useless.
Aufenthalt von 7 Nächten im Juni 2021
Antwort von VrboOwner am 21. Juni 2021
Dear Robert,
First of all, we are deeply sorry that your stay was not pleasant.
Unfortunately, the weather during your stay was not the best and that may have caused the flood. As for the non-working amenities, we are very sorry that you had to encounter so many issues during your stay, they should have been working properly so that your stay was not affected. Sadly, our team was not made aware of your situation until now. In any case, your feedback is very valuable to us and please be sure that your comments are treasured to improve the amenities and service at the property.
Verifizierte Bewertung
10/10 – Hervorragend
Sheila F.
5. Juni 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Ideal!
Just perfect! We loved this property. Aldea Thai was absolutely elegant. Our rooms were tasteful, spacious, well appointed. There were some minor finishes that require maintenance or updates, but this does not detract from the overall quality of the condo. We were overwhelmed by the rooftop. The pool was far bigger than I expected and was amazing, we used it so much! The view is incredible. Great location, we enjoyed Mamitas and the many many excellent restaurants that we could walk to. I opted to have my groceries delivered and they did such an excellent job, not only with our groceries, but also accommodated my special request for a specially item (best tamales ever!) Great communication from host and service, highly recommend.
Aufenthalt von 7 Nächten im Mai 2021
Antwort von VrboOwner am 20. Juni 2021
Thank you for staying with us and for your kind comments!
Verifizierte Bewertung
10/10 – Hervorragend
rachelle r.
18. Mai 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect for a small group!
The check in process was very easy and the Host was very responsive throughout our stay. Awesome rooftop area! Steps from the beach. The place was clean and close to many places.
Aufenthalt von 3 Nächten im Mai 2021
Antwort von VrboOwner am 18. Mai 2021
Thank you so much! It was a pleasure to host you.
Verifizierte Bewertung
10/10 – Hervorragend
Verifizierter Reisender
2. Jan. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Amazing location. Love it
Had an amazing time. Location is perfect. Close to everything. Staff are nice. Love the roof top!
Antwort von VrboOwner am 2. Jan. 2021
Thank you so much for your kind words. We hope to host you again.
Verifizierte Bewertung
10/10 – Hervorragend
Bryce S.
29. Okt. 2020
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Perfect Family getaway
location was perfect for our family, close to the beach (roughly one block) and close to all the shopping and restaurtants. We found we loved the restaurants on Calle 38 the best. Just a short walk from our location. Overall with rooftop pool, main pool and beach we had plenty to do. Communication with hosts and vimex group in arranging a chef was easy!
Aufenthalt von 11 Nächten im Oktober 2020
Antwort von VrboOwner am 17. Nov. 2020
Thank you so much for staying with us and for your kind words! We hope to host you again :)
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Zu Gast bei Stella Rentals
Discover your perfect vacation rental with Stella Rentals. Let us provide you with your ideal getaway, a home-away-from-home experience where you’ll create unforgettable moments and memories that last a lifetime.
Our dedicated team of Guest Service Agents is always available to ensure good communication with our guests from the first inquiry to check out, and once at the property, our local Concierge Teams are on hand to assist with any questions, special requests, activity recommendations, and more. Our ultimate goal is to ensure your stay is nothing less than exceptional.
Our mission is to leave you with a big smile on your face and fantastic stories to tell your friends. If you have any questions, please don't hesitate to reach out to us. We're available day and night to respond as quickly as possible.
We look forward to hosting you soon!
Sprachen:
Englisch, Spanisch
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