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10/10 – Hervorragend
maryann u.
8. Sept. 2023
Our stay at Time Fades away
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house was fine, what transpired after was not. Your "lost" and found policy is horrible. We called about a wallet left in a specific drawer and a good pool stick left downstairs in a case, neither was "lost" we knew right where they were left and told the lady who answered the phone at Beach Realty that. She said we had to fill out a stupid lost and found ticket. Nothing was lost again. All it would have taken was a quick call to the cleaning company to let them ask the cleaner to look for us and that did not happen. So...nothing was ever "found" because it wasn't lost. Either the cleaner or the next renter stole them. We will never rent from Beach Realy again and have spread the word about your horrible lost and found policy and procedure.
