6/10 – Okay
Tori S.
21. Aug. 2023
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Poor Maintenance
The place at a glance is so lovely. The quality furniture, artwork and well stocked kitchen. Very nice!
We walked in and the place smelled terrible due to an AC leak flood through the ceiling the previous week. The white mold in the bathroom was not the travertine age. There is a difference.
The maintenance people were there in minutes with a cleaning lady that did not do a good job.
The AC did not work the first night but was repaired after the hassle of energy and communications.
The floors, sheets and kitchen had not been cleaned for our arrival. Dried Salsa on the floor around dinning room table, falsh eyelashes on the bed nightstand. Empty ziploc bag of previous guests shower supplies. Smelly trash can in the kitchen. We kept our shoes on the whole time due to the floors and bathrooms
The owner did the best she could to remedy the situation but did not fully believe us. We were not looking for a discount or refund.
My point is the AC maintenance and cleanliness should not have been my responsibility at all. IF the AC had been working and the place was clean and fresh it really would have let us enjoy this nice condo.
Tori S.
Aufenthalt von 4 Nächten im August 2023
