8/10 – Gut
Andrea F.
15. Apr. 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Great house and location, pool area could use some attention
We loved the house and location, but the pool/hot tub and outside area by the pool could use some serious attention. We loved the set up of the bedrooms, having one off to the side was a plus for our friends that stayed with us! It gave them their own space and let our family have our own space.
The inside of the house was very clean. Had lots of dishes and cooking supplies. The pool area wasn’t the cleanest. When we got there the screen over the whole pool area had a layer of old leaves on top of it. It made enjoying the pool hard because all the small pieces of leaves and stuff would come down thru and land in the pool all day long. It would even land in drinks. After we requested it be addressed, they finally sent a man over to blow the leaves off. He tried to clean it, and got a lot of the bigger piles cleared off but that made the smaller pieces come down into the pool and our drinks/food every day. The pool and hot tub worked great, until it didn’t. We had many issues with the pool staying clear, and the hot tub and pool only heated up for the first 10 days of our stay, even tho we paid for the whole 14 days. When we asked the worker that came from the management company about it he told us it was heated and we didn’t know what we were talking about. He actually told us “so it isn’t all bad if you like inside the house. It’s just the outside you don’t like?”
It is a great house but the pool area needs some attention in the near future.
Andrea F.
Aufenthalt von 14 Nächten im April 2024
