Engel in den Dünen - Charmantes 1-Zi Kutschenhaus mit Balkon in Seaside

Thank you for your feedback. We’re sorry to hear the home felt smaller than expected and that certain areas needed attention during your stay. We also appreciate you noting that it was still suitable for a short stay. Your comments about maintenance are very helpful, and we’ll be sure to share them with our team so we can address any needed improvements. We appreciate you staying with us and hope to have the opportunity to provide a better experience in the future.

Thank you so much for your kind words! We’re thrilled to hear you had such a wonderful stay at Angel in the Dunes. It sounds like you truly made the most of everything — from relaxing mornings on the porch with coffee to biking, beaching, and swimming all within walking distance. That’s exactly the experience we hope our guests have! We’re especially happy to hear you found the cottage comfortable and well stocked with essentials. It was a pleasure hosting you, and we truly appreciate the recommendation. We hope to welcome you back for another getaway soon!

Thank you for your feedback. We’re glad to hear you found the home very nice and cozy overall. We’re sorry to hear about the issues you experienced with the A/C and Wi-Fi during your stay. Our team did address these concerns once they were reported, and they have since been resolved to ensure proper functionality for future guests. We appreciate you bringing this to our attention, and we hope to have the opportunity to host you again for a fully seamless stay.

We’re sorry to hear that this was your experience. Cleanliness and guest communication are extremely important to us, and we take feedback like this very seriously. We were not contacted at any point during your stay regarding these concerns. Our records show that we sent arrival instructions at 12:47 PM on the day of check-in, providing early access to the home well before the standard 4:00 PM check-in time. You responded with “thank you,” and we did not receive any additional messages. Additionally, the home was inspected prior to arrival, and photo documentation confirms it was cleaned thoroughly and was free of dog hair at that time. If there had been any concerns, we would have gladly sent our team back out right away to address them. We always encourage guests to reach out during their stay so we can promptly resolve any issues and ensure a comfortable experience.

Thank you so much for your review Philip! We hope to have you stay with us again in the near future!