Top bewerteter Komfort – hier fühlen sich die Gäste wie zu Hause.
Zentrale Lage
Bei dieser günstigen Lage bist du nie weit von dort entfernt, wo du sein solltest.
Entdecke Sehenswürdigkeiten in der Nähe
Nahe: Anaehoomalu Beach
2 Schlafzimmer2 BadezimmerPlatz für 4 Gäste
Beliebte Annehmlichkeiten
Pool
Whirlpool vor Ort
Parkplätze auf dem Gelände verfügbar
Küche
Waschmaschine
Klimaanlage
Lerne die Gegend kennen
Waikoloa Beach Resort, HI
Anaehoomalu Beach
Place, Anaehoomalu Beach
2 Gehminuten
Waikoloa Beach Golf Course (Golfplatz)
Place, Waikoloa Beach Golf Course (Golfplatz)
3 Gehminuten
Kings' Shops
Place, Kings' Shops
9 Gehminuten
Kamuela, Hawaii (MUE-Waimea-Kohala)
Airport, Kamuela, Hawaii (MUE-Waimea-Kohala)
34 Autominuten
Zimmer und Betten
2 Schlafzimmer (Platz für 4 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
2 Einzelbetten
2 Badezimmer
Badezimmer 1
Toilette · Nur Dusche
Badezimmer 2
Toilette · Nur Dusche
Weitere Räumlichkeiten
Küche
Arbeitsbereich
Garten
Mehr zu dieser Unterkunft
Kolea 11D | Walk to the Beach
Summary:
Experience the perfect Hawaiian vacation at this lush garden-view villa in Waikoloa Beach Resort. Enjoy a comfy living room with a 55" Smart TV and Queen sofa sleeper, a private lanai with dining for six and Viking grill, and a full kitchen with stainless steel appliances. Features include a King master suite, central AC, beach gear, and access to a gated community with a private beach. The Kolea experience is one of privilege and perfection. Please note that Kolea Resort has a 4-night minimum stay requirement.
The Space:
The living room is comfortably situated with a 55" Smart TV (Netflix, Hulu, Disney +, etc), DVD player, a love seat, Queen sofa sleeper, and an iPod docking station. Enjoy the garden views from the living room or step outside to the private lanai. The lanai features a Viking stainless steel grill along with a dining area for 6.
The kitchen is equipped with stainless steel appliances, double oven, drip coffee maker, toaster, and more to make you feel right at home. Start off your day with a cup of joe on the lanai before heading out for your tropical adventures.
When it's time to call it a night, head to one of the 2 bedrooms. Each bedroom has a flat screen TV, DVD player and an en suite bathroom. The master bedroom has a King bed and the master bathroom has a large soaking tub and walk in shower. The 2nd bedroom has 2 Twin beds, great for the kids!
Stay cool during the Summer months with central AC and ceiling fans throughout the villa. There is a dimmer light to set the ambiance. The washer and dryer in the unit are available for guests to use. There is 1 covered parking spot, just a few steps away from the unit.
Kolea is a gated community located on the Big Island in Anaeho'omalu Bay ("A-Bay"), home to giant sea turtles and a playground of migrating whales. With the only private beach access in the Waikoloa resort area, Kolea rests amidst palms and ancient fish ponds near the water's edge where Mauna Kea, the world's highest island mountain, meets the ocean. The King's and new Queen’s Shops, within walking distance, offer world-class dining and shopping. A full-scale gourmet grocery store is available at the Queen’s Shops. Swim with dolphins, whale watch (December to April), play golf, go to a traditional luau, all within the resort.
We provide 2 beach chairs and 1 cooler for guest use. Beach towels are available for guests.
A heated infinity edge pool and concierge services, to the unexpected, like a private beach club, the Kolea experience is one of privilege and perfection.
Air-conditioning in the condo: The A/C is set to come on only when the temperature in the condo exceeds 75F. The A/C is controlled from a central thermostat. The timer needs to be activated to have the thermostat control the A/C.
Smoking is strictly prohibited inside the property, on the premises, and in any nearby common areas. Violations will result in an automatic $500 fine, plus any additional costs for carpet and upholstery cleaning or other damages caused.
Other Things to Note:
Pool is heated.
This home will be stocked with a starter set of consumables such as soaps and paper products. Guests are advised to either bring or purchase additional after arrival.
Air-conditioning in the condo: We follow Department of Energy recommendation and the limit on the AC is 75F. Between the hours of 8:00am to 8:00pm, the AC is on a 4-hour timer. The AC is controlled from a central thermostat. The timer needs to be activated to have the thermostat control the AC. To turn the AC on, simply turn the nest dial to adjust the temperature setting.
Gib zur Preisangabe die Daten an
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Quiet hours shall be from 9:00 p.m. to 8:00 a.m, during which time the noise from the STVR shall not unreasonably disturb adjacent neighbors.
Sound...
Wichtige Informationen
Wissenswertes
Registrierungsnummer der Unterkunft: 690110190064, TA-080-907-6736-03, GE-080-907-6736-03
Unterkunftsnummer 4410214vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zur Gegend
Waikoloa
Diese Wohnung in Waikoloa liegt in der Nähe eines Golfplatzes und am Meer. Mauna Lani Resort Golf Course und Four Seasons Resort Hualalai & Golfclub sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: Mauna Lani Beach und Hāpuna Beach State Recreation Area. Ebenfalls einen Besuch wert sind diese beiden Highlights: 4D Adventure Ride und Manta Ray Point.
Wie viel kostet ein Aufenthalt im Kolea 11D | Walk to the Beach?
Gültig ab 25. Juli 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Kolea 11D | Walk to the Beach am 31. Juli 2026 beginnen bei 2.232 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Ist Kolea 11D | Walk to the Beach haustierfreundlich?
Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.
Wie viel kostet das Parken bei Kolea 11D | Walk to the Beach?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Kolea 11D | Walk to the Beach?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Kolea 11D | Walk to the Beach?
Check-out ist um 10:00 Uhr.
Wo befindet sich Kolea 11D | Walk to the Beach?
Dank der ausgezeichneten Lage in Waikoloa ist diese Ferienwohnung mit Golfplatz zu Fuß nur 15 Minuten entfernt von: Kings' Shops, Waikoloa Beach Golf Course (Golfplatz) und Genesis Gallery. Ebenfalls höchstens 15 Minuten entfernt: Anaehoomalu Beach und Queens' Marketplace.
Bewertungen
7,6
Gut
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
13 von insgesamt 31 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
13
6 von insgesamt 31 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
6
5 von insgesamt 31 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
5
4 von insgesamt 31 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
4
3 von insgesamt 31 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
3
8,2/10
Sauberkeit
8,8/10
Check-in
7,6/10
Kommunikation
9,8/10
Lage
8,0/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
8/10 – Gut
Hailey M.
9. Juni 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great ground floor unit close to the kings and queens shops. Master bed was very comfy and the unit was very clean.
Hailey M.
Aufenthalt von 6 Nächten im Mai 2026
Antwort von VrboOwner am 15. Juni 2026
Mahalo for the review! Glad the ground-floor location was convenient for the Kings and Queens shops and that the master bed was comfy and the unit was clean. We’d love to host you again on your next trip to Waikiki.
Verifizierte Bewertung
10/10 – Hervorragend
Gerard B.
23. Mai 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
It was nice we had a great time and will rent D11 again.
Gerard B.
Aufenthalt von 7 Nächten im Mai 2026
Antwort von VrboOwner am 24. Mai 2026
Thanks for the great review! Glad you had a wonderful time — we look forward to welcoming you back to D11. Aloha, Grand Welcome Hawaii
Verifizierte Bewertung
10/10 – Hervorragend
Laura M.
15. Juni 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
I appreciated the communication about checking in early, etc…
Laura M.
Aufenthalt von 5 Nächten im Juni 2026
Antwort von VrboOwner am 28. Juni 2026
Mahalo for the 5-star review! Glad our communication about early check-in worked well for you. We appreciate you staying with us and hope to welcome you back to Grand Welcome Hawaii.
Verifizierte Bewertung
8/10 – Gut
Tracy W.
2. Juni 2026
Gut: Lage
Place was nice and communication was great. The complaint we have is air conditioning is locked at 75 degrees. This was not advertised at all when we booked. The twin bed mattresses not comfortable for adults. New mattresses are needed. The unit is close to pool and beach. Would stay here again if the air could go down to 73 and twin bed mattresses were replaced.
Tracy W.
Aufenthalt von 9 Nächten im Mai 2026
Antwort von VrboOwner am 15. Juni 2026
Mahalo for your review. Glad the unit, location, and our communication worked well. Sorry the AC set at 75 and the twin mattresses made your stay less comfortable. We’ll review the thermostat setting with our team to see about allowing 73 and will inspect the twin mattresses for replacement. Appreciate the feedback and hope to host you again after these improvements.
Verifizierte Bewertung
10/10 – Hervorragend
daniel j.
15. Dez. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
This property is beautiful and located in an amazing place. The kitchen is great, back lanai beautiful and private. Walk to pool and beach in just a few minutes. So happy with our vacation!
daniel j.
Aufenthalt von 9 Nächten im Dezember 2025
Antwort von VrboOwner am 30. Dez. 2025
Mahalo, Daniel! We're thrilled you enjoyed our beautiful property and its amazing location. It’s wonderful to hear you had a great vacation. We look forward to welcoming you back for more memorable stays!
Verifizierte Bewertung
8/10 – Gut
Michelle W.
2. Feb. 2026
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
There weren’t enough basic supplies for the stay and the stove fan was broken. The condo itself was very good
Michelle W.
Aufenthalt von 9 Nächten im Januar 2026
Antwort von VrboOwner am 14. Feb. 2026
Mahalo for your feedback. We’re glad the condo met your expectations overall. Sorry there weren’t enough basic supplies and that the stove fan was broken. We’ve alerted our housekeeping team to restock essentials and reported the fan to maintenance for repair. We appreciate you bringing this to our attention and hope to host you again.
Verifizierte Bewertung
6/10 – Okay
Lia B.
25. Apr. 2026
Gut: Sauberkeit, Check-in, Kommunikation und Lage
AC DOES NOT GO BELOW 75. After 5 years of coming to this community and having a wonderful time, we finally were underwhelmed. The apartment description should make it more obvious the air conditioning is fixed at 75. We’ve stayed at multiple units at this property and never faced this situation. A resident in the neighborhood was shocked about the rule. That in addition to the sparse kitchen makes this a one time stay for us. We’ll happily give our business to waikoloa rental company instead even if it means paying more.
Lia B.
Aufenthalt von 6 Nächten im April 2026
Antwort von VrboOwner am 11. Mai 2026
Lia, thanks for sharing your feedback. The community maintains the thermostat at 75°F, and we’ll update the listing to make that limitation more visible. We’ll also review the kitchen inventory and listing descriptions so expectations are clearer. Mahalo for letting us know.
Verifizierte Bewertung
6/10 – Okay
Jess H.
24. Sept. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice location, short walk to ocean
- great location
- nice lanai
- inadequate kitchenware
- AC didn’t work but ended up getting fixed
Overall we enjoyed our stay.
Jess H.
Aufenthalt von 5 Nächten im April 2024
Verifizierte Bewertung
8/10 – Gut
Verifizierter Reisender
31. Jan. 2023
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Excellent location
The location was perfect for relaxing at the pool or on A-bay. Super easy walk to groceries or restaurants. Unit itself was clean with no issues with pests.
Verifizierter Reisender
Aufenthalt von 10 Nächten im Januar 2023
Verifizierte Bewertung
10/10 – Hervorragend
oleg o.
21. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Ideal for Family Getaways
This rental was perfect for our family vacation. Its proximity to the beach and shopping areas made it incredibly convenient. The cleanliness of the space was impressive, and the central air conditioner kept us cool during our stay. The reclined sofa in the living room was a great touch, providing a comfortable space for relaxation. I highly recommend this place for families looking for a fantastic vacation spot.
oleg o.
Aufenthalt von 8 Nächten im Juni 2023
Antwort von VrboOwner am 6. Nov. 2023
Thank you for staying with us and for your review! We are so happy to hear your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country!
Verifizierte Bewertung
10/10 – Hervorragend
Alyssa A.
3. Aug. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great choice for families!
We had an incredible experience. Our kids could play in the pool and enjoy the beach. The unit was clean and comfortable. Would come back in a heartbeat!
Alyssa A.
Aufenthalt von 10 Nächten im Juli 2022
Antwort von VrboOwner am 22. Juni 2023
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.
Verifizierte Bewertung
8/10 – Gut
daniel s.
22. Juni 2022
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Kolea
Nice condos; loved the easy access to A-bay and swimming pool.
daniel s.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von VrboOwner am 22. Juni 2023
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.
Verifizierte Bewertung
10/10 – Hervorragend
Len S.
2. Mai 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location and condo
The property was excellent. Great location - close to beaches and other amenities. Pool area was great - staff were friendly and provided very good service. The property managers for this condo were excellent (thank you). We would definitely come back!
Len S.
Aufenthalt von 7 Nächten im April 2022
Antwort von VrboOwner am 22. Juni 2023
Thank you for your review! We are so happy to hear you enjoyed your Grand Welcome Vacation experience and hope to host you again soon, either here or at one of our many locations across the country.
Verifizierte Bewertung
8/10 – Gut
Richard P.
10. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Kolea
Kolea is a beautiful property. Beautiful grounds.
Richard P.
Aufenthalt von 3 Nächten im Mai 2023
Verifizierte Bewertung
10/10 – Hervorragend
Cody J.
9. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
A win
Overall great! Kids complained their beds wobbled a lot and made a lot of noise, but we all loved our stay overall!
Cody J.
Aufenthalt von 3 Nächten im Dezember 2023
Verifizierte Bewertung
10/10 – Hervorragend
Erik L.
2. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Big island stay a Kolea
Property is Amazing , very clean , amenities great , pool area fantastic and proximity to all in waikoloa is as good as it gets. We were able to book there due to off season and price was down to many other properties we have stayed over many years . My wife worked at the Hayatt Waikoloa when it opened in 1989 and the plants and trees weren’t grown up yet . Great place . Hope we can stay next year Mahalo
Erik L.
Aufenthalt von 9 Nächten im September 2023
Verifizierte Bewertung
10/10 – Hervorragend
Matthew P.
8. Feb. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beautifully Clean Property
I wouldn’t normally feel the need to comment on the cleanliness of a property, because that is what is expected. We enjoyed the property so much that I felt necessary to rebuff some of the other negative comments about cleanliness. The unit was in perfect condition and we will stay here again.
Matthew P.
Aufenthalt von 7 Nächten im Januar 2023
Antwort von VrboOwner am 22. Juni 2023
We are thrilled you have stayed in one of our Grand Welcome homes and would love to invite you back in the future. Please let us know what we can do to make your stay even better for next time!
Verifizierte Bewertung
2/10 – Ungenügend
James S.
4. Apr. 2026
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Have stayed at this resort dozens of times. This unit is the worst we have ever stayed in.Here is a list of things we encountered:* Thermostat is locked to 75 degrees and during the day it will reset itself to 82-83 every hour. Unit is continually uncomfortable and hard to sleep. Owner cites DOE recommendation, but that's a fabrication, and the priority should be guest comfort.* Wifi listed on room information card did not work and wasn't available. Property management had to provide altnernate Wifi.* Bugs crawling across living room floor, and many dead ones in the bathrooms. Worst we have ever seen at this complex.* Floor grout is filthy, especially in the baths.* Master bath sink is clogged and barely drains.* Master bath has pads/carpets in front of the sinks that are absolutely filthy. * Loveseat in living room is completely broken out with no support. Cushion backs on both couches are worn out with little fill support left.* Flat panel TV's in the bedrooms are tiny by today's standards. My PC computer monitor is bigger than both.* Refrigerator temp is locked to 38 degrees.* Basic starter amenities like coffee and creamer were missing. Only 4 coffee cups in unit.* Microwave screen is unreadable. Owner solution was to add a second cheap microwave rather than fix existing.* Using blender gave burning smell.* Bifold door on luandry is missing and is noisy.* Everything points to the owner being cheap at the expense of guest comfort.
James S.
Aufenthalt von 7 Nächten im März 2026
Antwort von VrboOwner am 5. Apr. 2026
Thank you for the detailed feedback. We take these concerns seriously and have shared everything with our operations and maintenance teams. Actions being taken:
- Thermostat/AC: techs will inspect the unit and work with the owner to correct the settings and any malfunction causing the resets.
- Wi‑Fi: team will verify the primary network and ensure the correct info is posted; alternate network availability will be maintained.
- Cleanliness/bugs: a deep clean, grout scrubbing, replacement of soiled bath mats, and a pest-control visit are being scheduled.
- Plumbing: maintenance will clear and repair the master sink drain.
- Furnishings: loveseat, sofa cushions, and the noisy/missing laundry bifold will be repaired or replaced as needed.
- Appliances/electronics: microwave and blender will be inspected and replaced if required; fridge temperature lock will be reviewed; we’ll evaluate bedroom TV upgrades.
- Starter amenities: coffee, creamer, and additional cups will be restocked.
We wish these issues had been reported during your stay so our on-site team could have addressed them immediately. Your feedback helps prioritize improvements.
Verifizierte Bewertung
4/10 – Mangelhaft
Michael S.
23. Jan. 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Great location, sub-par communication with property manager
Location and property are first rate. The only issue I have is with Grand Welcome and their inability to answer a basic question we had before checking in. It appears they have an automated response or that responses are managed by staff who are not well trained. My simple question was to find out if we had pool access to neighboring resorts, The Grand Welcome staff either did not respond after numerous requests or referred me to received check in documents that did not mention my question around resort pool access.
Michael S.
Aufenthalt von 8 Nächten im Januar 2024
Verifizierte Bewertung
10/10 – Hervorragend
Josh G.
24. Apr. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
2nd visit to Kolea beach resort
We had a great time. We were traveling with our 21 month old toddler and asked several times if there was a high chair, pack n play, etc. host said owners weren’t required to provide these which we totally understand, nonetheless we brought our own. Upon arrival, both items were there. It would’ve been nice to know that. We also wish the property was a little more equipped in the kitchen and with supplies. We ran out of dishwasher soap, washer soap and paper towels. The fan for the stove was inoperable. Several light bulbs didn’t match the others and weren’t dimmable so they constantly flickered and we had to remove them. The pool and access to beach were great.
Josh G.
Aufenthalt von 7 Nächten im April 2023
Verifizierte Bewertung
2/10 – Ungenügend
Mike H.
16. März 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
If you like to spend your vacation fixing someones condo....
This is the place for you if you are a do it yourselfer. Not only did I have to pay for the thermostat to be fixed, but also there weren't enough pillows for the bed! Loved my trips to walmart to buy these items, plus all of the extra kitchen items to make that functional. The list goes on and on! Great times were had by all for the few hours we got to relax when not dealing with issues in the condo, but unfortunately there were so many thing to work around that not much time was spent relaxing. And dont bother calling the prioerty manager, they have a 1800 nulber to call, but no one ever calls you back or gets someone local to come fix your problems. And then when you finally do talk to someone, they promise to reimburse your costs, but then change their mind when its time to actually give you the money. Great customer service.
Mike H.
Aufenthalt von 6 Nächten im März 2024
Verifizierte Bewertung
6/10 – Okay
Debbie N.
30. Nov. 2022
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Kommunikation
Awful
The first night here was good, the next night day before Thanksgiving a smoke alarm started going off at 7:30 pm we called immediately to report it. We were told there was no 24 hr handyman and it was a holiday week so we would be lucky to get anyone out until maybe Friday. The master toilet then started running and overflowing flooding the floor. We were on the phone for 3 hours still no help. WE CLEANED THE MESS AND THEN SPENT THE NIGHT LISTENING TO THE SMOKE ALARM. NO SLEEP! The next day mid morning I received a call that someone was coming out. They acted as though they were doing me a favor. I'm on vacation supposedly at a resort property and had to deal with this. REALLY??? THE LEAST WE DESERVE IS A REFUND FOR THE NIGHT WE GOT NO SLEEP DUE TO SLOPPY CARE.
Debbie N.
Aufenthalt von 8 Nächten im November 2022
Antwort von VrboOwner am 22. Juni 2023
Debbie - Our team responded to all of your concerns swiftly to help you out. They went above and beyond to find a maintenance person to come out and fix the issues for you. We understand your frustrations but yelling at our team does not help the situations. Your feedback will be shared.
Verifizierte Bewertung
4/10 – Mangelhaft
David D.
4. Aug. 2024
Gut: Sauberkeit und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Do Not Rent Here
Ignoring the negative reviews and focused on the positive ones??...however....the negative ones are correct.
1. Pictures not accurate (patio furniture is basic Target stuff...not nice padded furniture like in the pictures....there is no radio/stereo in the place...there were in the pictures)
2. Limited kitchen supplies and basic at best....no can opener???? Knives cheap and dull....Cutting boards think and flimsy....no plastic cups to take down to the pool.
3. Beds in 2nd bedroom are squeaky, roll around and are seeminly short (my 5' 7" daughters feet hung off the end.
4. AC System programmed to shut off at night and hard to figure out if you don't own a similar system.
5. Bugs are bugs...this is understandable in a 1st floor property...they will fly in if you open the patio in the evening...that's just how it is.
6. Propane ran out after two cooking sessions and in the middle of a third session...the other tank available was empty...had to call to get them replaced.
Kolea is an awesome facility, but book a different unit not from this company.
David D.
Aufenthalt von 7 Nächten im Juli 2024
Verifizierte Bewertung
4/10 – Mangelhaft
Nancy D.
12. Okt. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Not what we expected
The condo was a real disappointment and misrepresented in the listing photos. The built in high-end microwave could not be used because the digital display did not function properly. It was replaced by a cheap counter top model. The refrigerator had broken shelves and drawers. The oven was not really useable since it smoked and the built in stove-top exhaust vent did not work. Some of the provided knives were peeling the top layer. (weird) There was no coffee, pepper or other items that are normally provided to get you settled in.
The couch and chairs in the living room were as bad as we've ever seen in a rental.
The lanai had a low-end table with five chairs,
one was nearly ripped in half. (not the ones pictured on VRBO) The view from the lanai was not good.
Bugs, bugs bugs.. there were no screens leading to the lanai so doors had to be kept closed at all times. Inside the condo we had lots and lots of brown bugs (roaches? beetles?), little centipedes, ants and even a extremely large spider. We have lived on the Big Island, never had problems controlling bugs.
Through all this Grand Welcome and VRBO were good, responsive and really tried to help us, but the problems (bugs) were too much.
We left 10 days early. Grand Welcome refunded for the days we left early and VRBO refunded their entire fee.
I would use them both again.
Kolea is a beautiful complex. Great location, close ocean access. Great pool and beach club.
Nancy D.
Aufenthalt von 18 Nächten im September 2024
Verifizierte Bewertung
6/10 – Okay
Sarah S.
8. Nov. 2022
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Great Property, Okay Unit
This is a great property, but this specific unit was an okay experience. The quick access to the beach, overall location, as well as the amazing beach club/pool area were the highlights.
Like many of the most recent reviews, we too had our own experience with pests at this property. After seeing the July review about pests, we decided to message VRBO to ensure that the problem had been taken care of before booking since there was no reply posted on the review. We got a quick response that the issue had been taken care of so we decided to book.
When we arrived we could tell there was obviously something happening with pests as we noticed some ant and roach traps placed around the house. While we didn’t see any roaches inside the unit, we did have ants. Just a couple days into our stay we had bagels sealed in a bag on the counter. In less that 12 hours of those being on the counter the ants came and were streaming from behind the fridge and into the bagels. We didn’t drink coffee at the unit so we didn’t have powdered coffee creamer, they were just ant hills. Maintenance came out and sprayed them with raid and specifically asked if we had a problem with roaches which we replied “no.”
Overall, the unit had what we needed, but we were disappointed with the issues that we thought had been resolved. It was evident from our experience and the traps around the unit that they were dealing with issues. The AC did only go to 75 but functioned properly if you were in the unit and had the doors closed. In 90-degree weather we were perfectly comfortable and never got too hot or too cold. We absolutely loved the property itself and will be staying there again, but likely not in this unit. The price was great, but we would certainly pay a bit extra next time to be able to relax and not have to worry about these sorts of things while on vacation.
Sarah S.
Aufenthalt von 6 Nächten im Oktober 2022
Antwort von VrboOwner am 22. Juni 2023
We place pest bait in all our units - since this home is in the tropics and pests are common, we also have quarterly pest control set up for this unit. From the photo you provided to our teams during your reservation, there appeared to some white powdery sugar substance in the photo, which could have led to your ant problem. Our local team suggested simply wiping up the sugary substance with the provided cleaning products that are supplied and located in the unit, to mitigate any issues with ants during your stay. Thank you for your feedback - we will relay this to our local team for reference.
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