3-Zimmer-Villa - Wunderbar!

Thank you for your review, Suzette. I truly appreciate your kind words and honest feedback. I’m glad your family enjoyed the stay overall, and I’m pleased we were able to address the A/C issue promptly. We’re currently planning some upgrades to further enhance the guest experience, and your comments are helpful as we move forward. It was a pleasure hosting you and your family, and you’re welcome back anytime! Warm regards

We strongly dispute this review, as it is misleading and does not reflect the actual communication history of this booking. The guest did not report these alleged issues to us through the VRBO messaging platform when they supposedly arose, and did not give us a proper opportunity to inspect, verify, or resolve them during the stay. Instead, VRBO was contacted several days later and only shortly before checkout, at the same time compensation was being pursued. We take all legitimate concerns seriously and respond when guests communicate them properly and in a timely manner. In this case, the pattern of raising numerous complaints late in the stay, without first engaging the host directly, appears more consistent with an attempt to JUSTIFY A REFUND than with a genuine effort to have issues resolved. For that reason, we DO NOT accept this review as a fair or accurate account of the stay.