Spektakuläre 2-Ebenen Luxuskuppel, Schlafplätze für 8, Curu Wildlife, Strandnah, Biolumineszenz

Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay in our Big Dome and appreciated both the facilities and the beautiful surroundings. It also means a lot to know that our responsiveness helped make your experience even better. We truly appreciate you choosing to stay with us and hope to welcome you back to Bellevue Costa Rica for another memorable visit in the future! Warm regards, The Bellevue Costa Rica Team

Thank you so much, James, for your kind words and for sharing this helpful tip for future guests. We’re really happy to hear that you enjoyed the peaceful atmosphere and the sounds of nature — that’s exactly the experience we hope to create for everyone who stays with us. It was a pleasure hosting you, and you’re always welcome back anytime! Warm regards, Carlos

Thank you very much for taking the time to leave such a thoughtful review. We're delighted to hear that you and your family enjoyed your stay and that your kids thought the biodome was such a cool experience. We would love to welcome you back for a longer visit so you have more time to explore everything our area has to offer. We also sincerely appreciate your constructive feedback. During your stay, I personally checked in with you to make sure everything was fine, and I was very happy to hear that everything was wonderful. For that reason, I was naturally a little surprised to read about these issues afterward, as we would have gladly addressed them immediately during your stay. The good news is that the items you mentioned have already been taken care of. The entrance door has been adjusted and now opens and closes smoothly, and the large panoramic window has been professionally cleaned to restore the beautiful views. Thank you once again for your valuable feedback. Comments like yours help us continue improving the experience for future guests, and we truly hope to have the opportunity to welcome you and your family back again.

Dear Charlotte When you first contacted us, you asked if there is wifi/internet, and we answered yes. One day before check-in, you also received a video showing the whole 133m2 (1.431 sqft) area and the concept of what a Dome is, everything matching 100% with the pictures online when you made your booking. Sadly, after arriving, we got messages from you saying that you need reception for your phone as you need to be available for your clients. We said this is a place in the Jungle with great internet, as you requested, but for cell phone reception, you'll need to go to town, which is 8 minutes away. You insisted on the need to be reachable 24/7 and that being reachable through the internet (Skype, Zoom, WhatsApp) was not enough because some of your clients are not familiar with this way of communication. Charlotte, the situation escalated your comfort, and we apologize for that. If you check all other reviews, all five-star reviews, you will notice that no one client mentioned having any troubles with the AC, the vast space, or the kitchenette, which in the description is not only described as a kitchenette rather than as a Kitchen but exactly that box is activated and not the one of a kitchen. The BBQ was also working the day before, as it was the day after you left, as we had other guests in the other domes. You just needed to turn on the gas bottle. We work very hard every day so people can enjoy their deserved vacation, and we are so grateful for all the positive feedback we get. We also understand that we cannot make everyone happy, and we hope you were able, in the end, to enjoy the rest of your vacation in another place. Pura Vida

Thank you very much Dan & Family for staying with us and this amazing review. Hope to see you soon back here at Bellevue Isla Tortuga.