Designer Pool Rückzugsort + Whirlpool | Min. zu Coachella Grounds + Golf | Kaleidoskop

Thanks for the review, Rodrigo! We're so glad to hear you had a peaceful and relaxing time with family and friends. We’d love to host you again anytime!

Hi Patricia, thank you for your wonderful feedback! We're thrilled to hear that the property exceeded your expectations and was even better than the pictures. It's great to know you enjoyed the spaciousness and the variety of activities available. We aim to provide a memorable experience for our guests, and we look forward to hosting you again in the future!

Thank you so much for your detailed review! We’re thrilled you had a positive experience during your 25-night stay and enjoyed the safe, quiet neighborhood, pool, and spa. It’s great to hear our team could respond quickly to any issues, even on Super Bowl Sunday! We appreciate your feedback about the living room furniture and nearby noise and will consider it. We’d love to welcome you and your family back anytime!

Hi Heidi! We're thrilled you found the house spacious and enjoyed the kitchen and dining area. We sincerely apologize for the oversight with the blender; cleanliness is a top priority, and we'll ensure better attention to detail moving forward. We're glad that the issue with the oven was resolved quickly, and we appreciate your understanding. It's wonderful to hear you enjoyed the pool, hot tub, and comfortable beds. Thank you for your detailed review! We hope to welcome you back soon for another fantastic experience.

Hi Miguel, Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay, including the delayed check-in and maintenance issues. We understand that the home was ready at 4 PM; however, the back-to-back reservations caused some delays, for which we appreciate your patience. Additionally, our housekeeping team reported that the bed frame and sofa leg were broken by the previous guest, and repairs were requested before your arrival. The arcade requires specialty repair, which we are actively addressing to ensure it is fully operational for our guests. We understand your concerns about privacy with the early arrival of our gardeners and pool technicians. As noted in our guest manual, our vendors service the property weekly to maintain the high standards we promise our guests. We will consider your feedback as we review our scheduling processes to enhance the comfort and privacy of our guests. Please do not hesitate to reach out to us directly for any further concerns or assistance you might need. Your comfort and satisfaction are important to us, and we hope to have the opportunity to better serve you in the future.