Bergblick, 2 Kingsize-Betten, Whirlpool, Arcade, haustierfreundlich

Thank you for sharing your experience, Rebekah. I’m glad our chalet’s mountain views and convenient location hit the mark, and I appreciate your kind words about my attentiveness. You’re always welcome back anytime—looking forward to hosting you again!

Arthur, thanks for the kind words — I’m glad you enjoyed the amazing view from our chalet. I’m sorry for the hiccups you experienced; wish you would have informed us during the stay and given us a chance to address them sooner.., and we’d love to welcome you back.

Hello Brandi, Glad you liked the house after getting the special discount and staying just for one night. I would like to share this for our other guests: 1. We have parking space for 3 vehicles. 2. The chalet is located at 3000 ft elevation, and is one a corner plot (has another Chalet only to the right).

Thank you for your feedback. We're glad you enjoyed the mountain views and found the cabin clean. For context, you checked-in was around 6:30 PM, and you notified us of the internet and HVAC issues shortly thereafter. We immediately contacted both Spectrum and our after-hours HVAC technician, and both providers responded the same evening. The issues were resolved before 9.30 PM. Although these issues were unexpected and outside of our immediate control, we worked diligently to resolve them as quickly as possible. We also offered you a complimentary late checkout so you could enjoy more time at the cabin and take advantage of the mountain views you mentioned enjoying. You chose to decline that offer. We strive to respond promptly whenever unexpected issues arise, and we appreciate the opportunity to do so for all of our guests.

Thanks a lot for your kind words! The patio door handle needed to be lifted up to lock the door in place! We wish we had known you were having trouble locking the door and we could have guided you! Hope to host you again!

Hello Linda, We’re truly sorry to hear that your experience didn’t meet your expectations. We take every piece of feedback seriously and always strive to make our guests feel comfortable and welcome. That said, I’d like to clarify a few points for the sake of future guests reading this: Pet-Friendly: Yes — our property is proudly pet-friendly, as clearly listed. We believe vacations should include the whole family — including furry ones — and we regularly host guests with pets who enjoy their stays immensely. Cleanliness & Oven: The oven was fully functional and used without issue by the guests before and after your stay. When you mentioned it, we immediately offered to send our cleaning team to address any concern, but you declined the visit. Beds & Comfort: Comfort is subjective, but no previous or subsequent guests have reported any issue with the beds’ stability or comfort. Windows & View: The panoramic mountain view is one of the most loved features of our home — mentioned by countless guests. The windows are cleaned regularly, and the view remains a highlight for nearly everyone who stays. We understand that travel expectations can vary, but we hope future readers see that we respond quickly to any issue and truly care about guest comfort. Wishing you well in your future travels, Vik