High Pointe 44E | Direkt am Strand | Zu Fuß zu Rosemary Beach 30A | My Beach Getaways

Thank you for sharing your feedback. We’re so glad to hear that everything else about the property was a great fit for your stay, though we’re sorry the cleanliness upon arrival missed the mark. That’s certainly not the standard we expect, and we wish we had heard from you during your visit so our team could have had the opportunity to make it right. We appreciate you bringing it to our attention and hope you’ll give us another chance to welcome you back for the fresh, comfortable stay you should expect from the start.

This is amazing to hear! We're so glad you had a wonderful stay and the sunsets are pretty spectacular, thank you for sharing!

Thank you for taking the time to share your experience and for your kind comments about the condo itself. We’re sorry for the frustration you encountered with the gate access at the start of your stay. The HOA manages the gate codes for this property, and while we work closely with them to keep information current, we did not receive the correct code in a timely manner, which delayed us in getting the proper access details to you. We understand how inconvenient that was, especially after a day of travel, and we appreciate your patience while the issue was resolved. We hope the access challenges didn’t completely overshadow your visit and that you were still able to get out and enjoy the area and our beautiful beach town. We’d love the opportunity to host you again and provide a smoother experience from start to finish.

Dear Mike, we are glad to hear that y'all enjoyed your stay and can understand your disappointment by not being able to get those last few minutes in at the pool. Truth is, the resort does not allow for guests to access the amenities early or later than their arrival and departure. It's a beautiful place and we're happy that you chose Beach Getaways. We look forward to having you stay with us, again.

Thank you for sharing your feedback. We truly appreciate your loyalty to the condo complex over the years, and we’re sorry that your experience with us didn’t meet your expectations. While we always strive to accommodate early check-in requests, during the busy summer months, we manage several hundred guest arrivals on the same day. As a result, early check-ins can be challenging to fulfill. Our extended night option allows guests to guarantee early check-in on the day of arrival, or they may choose to arrive a night early for added convenience. We understand your frustration with the fee and will take your feedback into account for future stays. We also regret that the ongoing construction and HOA policies impacted your stay. Building maintenance is important to ensure the long-term quality of the property, and while we try to minimize any inconvenience, construction and HOA guidelines (such as parking, guest access, and wristband requirements) are beyond our control. We want to ensure the best possible experience for our guests, and we apologize for the disruptions you encountered, especially with your baby and a family member needing extra accommodations. We would love to have the chance to host you again in the future for a smoother and more relaxing experience. Thank you again for your valuable input.