2/10 – Ungenügend
Christine W.
2. Sept. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Horrible Experience- Filthy House
I booked this property for a family retreat of 9 people, Cynthia stated it was 1 person after i sent her an email clarifying there would be 9 adults. This property is not as pictured! Property manager stated the cleaning people had just left the property before our arrival, however upon our arrival it was clear the house had not been cleaned. Dirty laundry left at front door, kitchen counters dirty and sticky, frying pans in cabinet were greasey, broken mirror in bonus room, porch was extremely dirty with cobwebs and dirty chairs that we had to clean ourselves, sunroom was dusty and dirty also had pieces of boards lying on floor.
Dog hair on both porches. Sofa in living room needs to be cleaned. Bathrooms had not been cleaned, hair in tubs, bathroom shower heads in all bathrooms were disgusting and need to be cleaned, dirty bath rugs in bathrooms, cobwebs in corners. Hardwood floor in kitchen area had planks sticking up and poses a tripping hazzard. None of the beds had linens on then, when i notified property manager she sent the linen service to drop off the linens at 10:30pm. The cleaning people, only took out the trash, SMH!
This house need a serious deep cleaning and updating. My siblings and I have stayed at many VRBO's and this was the worst experience we've ever had!
Please use this review as a means to improve this house and guest experience.
Christine W.
Aufenthalt von 3 Nächten im August 2023
