4/10 – Mangelhaft
Jeanna J.
31. Aug. 2025
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Lage
Let’s start with the positive:We arrived about an hour early and the host allowed us to go ahead and check in early, which was nice.The property was also about a 30 min walk to the stadium. So for us it was a perfect location to not worry about finding parking or dealing with traffic. As far as the actual property, the condos appear a little run down. The parking lot is in shambles as well as the outside. When we got inside, the first thing I noticed was nothing looked clean. The floors were dirty, especially the bathroom. The tub was absolutely disgusting. Not a single towel existed in the whole place, not even a bathroom towel. There was one solitary washcloth. When I notified the property manager, she asked me to look again. I checked every drawer, every cabinet, even in the closets, and no towels. She said she’d have some sent asap. We waited for the towels for a couple of hours before we finally had to leave for a birthday dinner. When we got back, she had door dashed 4 unwashed towels from Dollar General. They were so cheap, you were still wet after drying off, but now covered in turquoise fuzzies as well. And still no hand towels or wash cloths. The fridge was older so no icemaker, which was fine, but there weren’t even ice cube trays, so no ice and no container to keep ice. Also, only one outlet worked in the master bedroom, and the wifi router was plugged into it so basically had one plug to use. Which meant only one of us could charge our phone at night.
Jeanna J.
Aufenthalt von 2 Nächten im August 2025
