6/10 – Okay
Joshua D.
10. Apr. 2024
Gut: Sauberkeit und Check-in
Great House at a Good Location with Bad Plumbing
The house itself was great. Very clean and fresh (as you would expect from a newer home). The kids enjoyed the game room upstairs and fishing off the dock. Location is good, though traffic can be loud as the road next to home (45mph and a lot of traffic - even off-season). Bedrooms and bathrooms were nicely appointed, and having portable fans available is a nice touch (and often forgotten). Easy to get around town, and having a grocery store so close was ideal.
Unfortunately, the layout of the home isn't ideal for stays with multiple families. The upstairs features four bedrooms with only one bathroom, making things awkward to manage - especially when different families occupy the upstairs. Not totally clear in the listing.
The major issue we had was with the home's water supply. The water randomly stopped working and after contacting the host was told a plumber couldn't come until the next day. We decided to leave early, since we didn't want to be inconvenienced on our vacation. The water did eventually return, but not knowing why it stopped in the first place, we left in the middle of the night and let the host know.
After our stay, the host told us the water issue was likely due to us taking too many showers in a row. If we had been told that when we first contacted the host, we would have definitely stayed, so a very unfortunate lack of communication about how to fix the problem. The host denied our request for a refund for the day not spent at the property.
Joshua D.
Aufenthalt von 4 Nächten im März 2024
