6/10 – Okay
Karen N.
4. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice home, but many problems for us!
Let me preface this by saying the house is nice. We had a lovely time. We also had many problems with this home. Management was very helpful when contacted.
First we had to clean the dirty kitchen counters, drawers, dishes etc. No cleaning products at all. One roll of toilet tissue per bathroom. One tiny bar of soap per bathroom. A broom and a mop was available. Also not enough dishes, silver etc, to serve the 14 people that this house sleeps.
The main floor shower door was hanging only off the top rail and dangerous. No shower curtain liners even though there were notes in every bathroom to tuck them in the tub. We had water coming down into our bathroom from the ceiling light fixture. Throughout the week, we had a horrific odor in the same bathroom, which got so bad that it and the bedroom were not usable. We contacted management with every issue and they were very receptive and sent maintenance quickly. All issues were resolved. It took 24 hours to resolve the odor. This home should have been inspected prior to our arrival.
The pool was nice and FREEZING! No way to warm it. The pool man showed up twice, without warning, and said the controls were locked up. Not great! If you are going to rent a home with a pool, heat it please
The wifi is extremely slow.
Overall, vacation time wasted with all these issues
Also one towel and washcloth per person, so bring towels. Bring everything!
We have rented though VRBO many times and never experienced these problems.
Karen N.
Aufenthalt von 7 Nächten im März 2024
