2/10 – Ungenügend
Rafael G.
14. Sept. 2025
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We arrived to find this property completely uninhabitable due to a total failure of the air conditioning system and significant plumbing issues with leaking hot water pipes. Despite the host's initial promise to resolve the issues immediately, the problems persisted, leaving our family stranded in the July heat.We were forced to book a hotel for the first night based on the assurance that repairs were coming. When the issues were still not resolved the next day, we had to book a last-minute accommodation for additional nights. This resulted in substantial unexpected expenses and completely disrupted our travel plans for an important convention.While the host eventually provided a full refund for the unused rental, we received no compensation for the significant inconvenience, stress, or out-of-pocket costs incurred for alternative accommodations. The financial and personal burden of being displaced multiple times fell entirely on us.We caution future guests to be wary of this property's reliability and to have solid backup plans in place. The lack of accountability for the substantial hardship caused beyond the rental cost itself is deeply disappointing.
Rafael G.
Aufenthalt von 3 Nächten im Juli 2025
