8/10 – Gut
William
16. Apr. 2024
Gut: Sauberkeit, Ausstattung und Kommunikation
The condo was adequate for two people. However, the vertical blinds were broken - would not rotate or open/close. I contacted the office. He said that condo was one of just a few with a different owner and he could not help me. He did say that the previous occupant had also complained about the vertical blinds being broken and I should call Vacasa - which I did. They offered to send out maintenance but I said that I had no intention of wasting our valuable time with our granddaughter and her family waiting for maintenance to show up and then be told what I already knew - the blinds needed to be replaced. Vacasa folks were kind but I felt they should have offered some level of compensation since those blinds clearly had been broken for some time. The property has great access to the beach and a great pool. It's clearly an older property but has been updated nicely. From what I can see Vacasa is the one failing to do its job by fixing broken items.
William
Aufenthalt von 6 Nächten im April 2024