Ganzes Ferienhaus

Echelon: Pool, Spa, Billardtisch, Tischtennis!

Fotogalerie von Echelon: Pool, Spa, Billardtisch, Tischtennis!

Ein Swimmingpool mit Whirlpool, Liegestühlen und einem Haus im Hintergrund.
Ein Wohnhaus mit einer Stein-Fassade, mehreren Garagentoren und einem angelegten Vorgarten.
Ein Schlafzimmer mit einem großen Bett, zwei Nachttischen, einem Fenster mit Jalousien und einem an der Wand befestigten Spiegel.
Ein modernes Wohnzimmer mit Kamin, einer Couch, einem Couchtisch und einem Fernseher.
Ein Essbereich im Freien mit einem langen Tisch, gedeckt für mehrere Personen, umgeben von Stühlen mit gepolsterten Sitzen.

Bewertungen

9,2 von 10.
Wunderbar

Highlights

  • Tauche ein in die Entspannung
    Entspanne dich im Pool mit Top-Bewertungen − deinem perfekten Ort zum Relaxen.
  • Tischtennis vor Ort
    Ein wahres Fundstück: Fordere Freunde und Familie an der Tischtennisplatte heraus.
  • Zentrale Lage
    Bei dieser günstigen Lage bist du nie weit von dort entfernt, wo du sein solltest.

Beliebte Annehmlichkeiten

  • Balkon
  • Zugang zum Wasserpark
  • Grill
  • Klimaanlage
  • Ladestation für Elektrofahrzeuge
  • Internetzugang

Lerne die Gegend kennen

Auf Karte anzeigen
Indio, CA
  • Place, Rancho La Quinta Golf Club
    ‪3 Autominuten‬
  • Place, Empire Polo Club
    ‪6 Autominuten‬
  • Place, Coachella Music Festival
    ‪6 Autominuten‬
  • Airport, Bermuda Dunes, Kalifornien (UDD)
    ‪17 Autominuten‬

Zimmer und Betten

7 Schlafzimmer (Platz für 16 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 King-Bett

Schlafzimmer 3

1 King-Bett

Schlafzimmer 4

1 King-Bett und 1 großes Schlafsofa

Schlafzimmer 5

2 Einzel-Etagenbetten

Schlafzimmer 6

1 King-Bett

Schlafzimmer 7

1 King-Bett

5 Badezimmer, 1 Gäste-WC

Badezimmer 1

Toilette

Badezimmer 2

Badewanne · Toilette · Nur Dusche

Badezimmer 3

Toilette · Nur Dusche

Badezimmer 4

Toilette · Nur Dusche

Badezimmer 5

Toilette · Nur Dusche

Badezimmer 6

Badewanne oder Dusche · Toilette

Weitere Räumlichkeiten

Küche
Balkon
Garten

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Zur Gegend

Indio

Dieses Ferienhaus in Indio liegt in der Nähe von Freizeitparks. Empire Polo Club und PGA West Golf Course sind einen Ausflug wert, wenn du etwas unternehmen möchtest. Lust auf ein spannendes Event? Dann schau doch mal in den Veranstaltungskalender dieser beiden Locations: Indian Wells Tennis Garden und Agua Caliente Resort Casino. Die Umgebung bietet viele Möglichkeiten für Outdoor-Abenteuer rund ums kühle Nass, etwa beim Baden.
Karte
Indio, CA

In der Umgebung

  • Rancho La Quinta Golf Club - 3 Autominuten - 1.5 km
  • Indian Palms Country Club & Resort - 6 Autominuten - 3.0 km
  • Empire Polo Club - 6 Autominuten - 3.8 km
  • Coachella Music Festival - 6 Autominuten - 3.8 km
  • Stagecoach Festival - 6 Autominuten - 3.8 km

Fortbewegung vor Ort

  • Flughafen Bermuda Dunes (UDD) – 16 Fahrminuten

Restaurants

  • ‪The Cantina at Eldorado Polo Grounds - ‬6 Autominuten
  • ‪McDonald's - ‬3 Autominuten
  • ‪Spicy Pie - ‬5 Autominuten
  • ‪Neil's Lounge - ‬2 Autominuten
  • ‪Chipotle Mexican Grill - ‬3 Autominuten

Häufig gestellte Fragen

Ist Echelon: Pool, Spa, Billardtisch, Tischtennis! haustierfreundlich?

Ja, Haustiere sind in dieser Unterkunft erlaubt.

Wie viel kostet ein Aufenthalt im Echelon: Pool, Spa, Billardtisch, Tischtennis!?

Gültig ab 27. Okt. 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Echelon: Pool, Spa, Billardtisch, Tischtennis! am 28. Okt. 2026 beginnen bei 2.219 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Wie viel kostet das Parken bei Echelon: Pool, Spa, Billardtisch, Tischtennis!?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Echelon: Pool, Spa, Billardtisch, Tischtennis!?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Echelon: Pool, Spa, Billardtisch, Tischtennis!?

Check-out ist um 10:00 Uhr.

Wo befindet sich Echelon: Pool, Spa, Billardtisch, Tischtennis!?

Dank der ausgezeichneten Lage in Indio ist dieses Ferienhaus nur 2,5 km von El Dorado Polo Club und 3,3 km von Empire Polo Club entfernt. Ebenfalls nur bis zu 3 km entfernt: Indian Palms Country Club & Resort und John F. Kennedy Memorial Hospital.

Bewertungen

9,2

Wunderbar

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
23 von insgesamt 31 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
4 von insgesamt 31 Gästebewertungen haben eine Bewertung von 8 - Gut
2 von insgesamt 31 Gästebewertungen haben eine Bewertung von 6 - Okay
2 von insgesamt 31 Gästebewertungen haben eine Bewertung von 4 - Schlecht
0 von insgesamt 31 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

8,6/10

Sauberkeit

9,6/10

Check-in

9,6/10

Kommunikation

9,8/10

Lage

9,6/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice home. Clean and well equipped. Plenty of things to keep everyone entertained. Pool was beautiful and the slide is a big bonus. Host was very responsive on the few issues we experienced. There are misters along the patio and BBQ area, but they are not usable per the host. It was not listed as having them, but they are there. Only 1 of the 3 ceiling fans in the BBQ area was working and the internet connection is really poor. These were not enough to keep us from enjoying the property, but worth mentioning for those who are looking to reserve.
Aufenthalt von 2 Nächten im Juli 2026
Antwort von VrboOwner am 4. Aug. 2026
Thank you for your thoughtful review. We're delighted to hear you enjoyed the home, amenities, and your overall stay. We also appreciate your feedback, and we're pleased to share that the internet and ceiling fan issues have since been resolved. It was a pleasure hosting you, and we hope to welcome you back again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
What a terrific location for a girls weekend. We had 12 people and there was plenty of room for everybody and the living areas were great. There were plenty of bedrooms and bathrooms and there are a couple of cool casitas near the pool. The pool area is ideal and you just want to "hang out there". We a couple of questions during our stay and the management company was wonderful to work with. If you have a large group this is a no-brainer, book it!
Aufenthalt von 3 Nächten im Februar 2026
Verifizierte Bewertung

6/10 – Okay

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Stayed at this property for a family trip. This is the second house we've stayed in this neighborhood. It's a gated community, so limited parking, but it's worth it if you want to stay in a nicer part of town.Pros: The outdoor space is well equipped with a kitchen, fire pit and nice pool. The property management company was responsive. The house is spacious and the backyard casita had a nice living room area which was different than the other property we've stayed in.Cons: The house is a little run down. Broken tiles, uncomfortable couch, loose and cracked fixtures. Needs a maintenance crew over there to address multiple issues. Also, not that clean. Rugs are stained and dirty. The sheets were also stained and had random hairs on it. With better maintenance and a more thorough cleaning crew, this place could have been 5 stars.
Aufenthalt von 2 Nächten im Juli 2026
Antwort von VrboOwner am 3. Aug. 2026
Thank you for choosing to stay with us and for taking the time to share your thoughtful feedback. We're so glad you enjoyed the outdoor space, the spacious layout, and our team's responsiveness. We also appreciate your honest comments about the home's maintenance and cleanliness. Your feedback is invaluable, and we have addressed these concerns with our team to help improve the experience for future guests. We truly appreciate your stay and hope to have the opportunity to host you in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Another great stay

Perfect size for 8 guys on a golf trip. Third year staying here, outstanding house.
Aufenthalt von 3 Nächten im September 2024
Antwort von VrboOwner am 28. Sept. 2024
Thank you for your great review Nick! We’re glad to hear that the house was perfect for your golf trip. We look forward to welcoming you back soon!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family Reunion

The house was great! Clean, accommodating and the staff was very responsive and handled all of our questions and requests.
Aufenthalt von 3 Nächten im Juni 2025
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great house

Great place for a large group. Plenty of space and wonderful amenities!
Aufenthalt von 2 Nächten im Juli 2022
Antwort von VrboOwner am 30. Sept. 2022
Thank you! Looking forward to hosting you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Excellent Home

Loved this home
Aufenthalt von 2 Nächten im November 2021
Antwort von VrboOwner am 8. Okt. 2022
Thank you! Looking forward to hosting you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great house

Perfect house for medium sized group.
Aufenthalt von 3 Nächten im September 2023
Antwort von VrboOwner am 27. Sept. 2023
We're delighted to hear that you found the house great and a perfect fit for your medium-sized group. Thank you for choosing our property, and we hope you had a wonderful stay. We'd love to host you again in the future!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Golf vacation

Great house and location. House management was very responsive.
Aufenthalt von 10 Nächten im Februar 2023
Antwort von VrboOwner am 25. Feb. 2023
Thank you! So glad that you enjoyed your stay. Looking forward to hosting you again soon!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Paradise in the desert

This was a perfect place to gather for our annual family gathering. It was a fun time to play & relax with lots of space.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von VrboOwner am 18. Juli 2022
We look forward to hosting you again!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great house and location

Great house in gated neighborhood for couples. Several bedrooms with en suite bathrooms. Incredible back yard kitchen with pool and hot tub. Great for golf vacation.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von VrboOwner am 7. März 2024
We're delighted to hear that you had a great time! Thank you for sharing your positive feedback. We look forward to welcoming you back in the future!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Review

Very nice property
Aufenthalt von 7 Nächten im Januar 2024
Antwort von VrboOwner am 8. Feb. 2024
Thank you so much for your kind words! I'm thrilled to hear that our work team's efforts are standing out, especially in such a challenging environment, It's incredibly motivating to know that our hard work is making a positive impact, Providing a wonderful stay for our guests is our priority, and we appreciate your feedback. If you have any plans to stay with us, we look forward to hosting you again for another excellent experience!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

50th Birthday

Great place to hang and enjoy friends! Outside table great for a friends feast! Pool was perfect!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von VrboOwner am 31. Okt. 2023
We're delighted to hear that you had a great time hanging out and enjoying the company of friends at our property. It's wonderful that you were able to enjoy the outside table and the pool, making the most of your time together. We hope to welcome you back for another fantastic experience in the future. Thank you for choosing our property!
Verifizierte Bewertung

8/10 – Gut

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Eschelon

The house was awesome the pool was very cold and never heated up that was disappointing but we had a great time
Aufenthalt von 3 Nächten im Oktober 2024
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Coachella Festival Spot

All 10 of us really enjoyed this house for our Coachella Festival stay. The house was spacious, well kept, had a wonderful pool and beautiful outdoor spaces with plenty to do. The walk was under 2 miles to festival which came in handy when rides were difficult to find. Overrall, this was very enjoyable!
Aufenthalt von 4 Nächten im April 2023
Antwort von VrboOwner am 25. Apr. 2023
We appreciate your feedback. We are grateful that you chose to stay with us, and we hope you had a good time. On your upcoming holiday, we would be thrilled to see you.
Verifizierte Bewertung

4/10 – Mangelhaft

Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
This attractive home is located in a nice community. But, if you're looking for a rental that offers a quiet environment free from road noise, comfortable & clean seating both indoors & outdoors, a moderately warm pool temperature, consistent cell phone service, free-flowing bathroom drain, a functional refrigerator ice maker, & clean-from-grime frying pans, then this may not be the rental for you. The rental price does not align with the property's condition. However, the staff was kind, helpful & responsive throughout our concerns, although communications limited to texting only.
Aufenthalt von 7 Nächten im November 2025
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Stagecoach

Great property! Pool and yard is fantastic! Everything is comfortable and somewhat new in the home. Great for a large group. A few small annoyances which property manager resolved quickly. Would definitely come back and recommend. Very convenient for polo fields!
Aufenthalt von 3 Nächten im April 2023
Antwort von VrboOwner am 2. Mai 2023
We value your review. We appreciate you choosing to stay with us, and we hope you enjoyed your time here. We would love to see you on your future holiday.
Verifizierte Bewertung

8/10 – Gut

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great property, terrible WIFI

The house is great for a large group of friends, but I could not give 5 stars because the WIFI was just terrible. No one could get on the WiFi the entire weekend we were there—which if you travel with kids you know how important WiFi is! Would definitely stay here again, if the WIFI is changed/improved.
Aufenthalt von 3 Nächten im Februar 2025
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Clean

This is more bullet points of things that were important for us than a summary. The property was in a great community. The house was clean, did not have any issues. The pool was clean. It was easy to reach out to management regarding questions. The grill area was amazing. Overall a great stay. Will definitely rent again
Aufenthalt von 2 Nächten im Juli 2022
Antwort von VrboOwner am 6. Aug. 2022
We appreciate the review and are glad you enjoyed the home. We would love to host you again!
Verifizierte Bewertung

8/10 – Gut

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Summer Getaway

Very spacious house. We enjoyed our stay. Had electrical problems, but once we contacted VACAY STAY they were able to fix the problem although it took a few trips! The biggest disappointment was the outside mist system was not working and the outside fan remote was missing. We had a family member that was not able to be in the swimming pool and we had specifically looked for a home with an outdoor seating area with a mist system and fans! The kitchen had plenty of cooking supplies! There was also a good supply or pool towels! Overall we had a fun time!
Aufenthalt von 3 Nächten im Juli 2024
Antwort von VrboOwner am 30. Juli 2024
Wayne and his guest were great! Excellent communication and very understanding we would definitely welcome them again!! Thank you!!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Bachelorette weekend staycation

This property is stunning - exactly as described and photographed. We had 10 adult women in our party and we had plenty of room in this house. There was a problem with the door codes upon arrival and a light fixture in the master and both were resolved quickly by the property manager. The pool was absolutely beautiful and a perfect oasis for us to spend our days. We hired a private chef one night and we had everything we needed in the kitchen to have a beautiful meal at the outdoor dining area. We didn’t leave the house except to make small trips to the grocery store so I can’t comment on the surrounding area at all. A couple of us girls walked around the neighborhood in the mornings and it was beautiful and safe - two laps was about a mile and a half. I would highly recommend this property.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von VrboOwner am 12. Juni 2023
We're thrilled that you found our property stunning and that it met your expectations based on the description and photos. It's great to hear that the house provided plenty of room for your group of 10 adult women. We apologize for the initial issues with the door codes and the light fixture, but we're glad that our property manager resolved them quickly for you. The pool sounds like it was a perfect oasis for your days, and we're glad that the kitchen had everything you needed for your private chef experience. Thank you for highly recommending our property, and we're glad you had a safe and enjoyable time in the neighborhood. We appreciate your feedback and hope to welcome you back in the future!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Beautiful Home

Beautiful home in a clean and safe neighborhood. Home is roughly 6 minutes away from a Costco, Smart & Final and tons of restaurants, making it easy to grab everything we needed for the weekend. Home was furnished and everything was comfortable, including the beds! Mattresses in every bedroom (including the bunk beds) were top notch and crafted for hosting. Kitchen was fully stocked with every type of glass, plate, serving and utensils that you would ever need, however there was not a family sized (14 cup) coffee maker…only a 4cup coffee maker and a single cup Keurig machine with no reusable K cups to make coffee with. Lastly, the backyard, absolutely stunning and fully functional for every possible need. The pool had a stunning waterfall feature and hot tub with umbrellas and a pool shelf to hang out on. The pagoda had a grill and stove top burners as well as two refrigerators and a sink which we used both nights to make dinner. To top it all off, the home had misters all around the backyard, cutting the Palm Spring heat and allowing us to spend the whole time outside. Everything was clean and I will definitely come stay here again!
Aufenthalt von 2 Nächten im August 2022
Antwort von VrboOwner am 2. Sept. 2022
Thank you so much for the review and for being awesome guests! We are so glad that you enjoyed your stay at the home so much. We would love to host you again anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Book it!

I was looking for a location to enjoy a weekend with family by the pool to enjoy good BBQ in a beautiful backyard. This was it!!! The home is beautiful, very clean with modern furnishing. Bedrooms were spacious and everyone kept saying they had the best sleep on the mattresses in the home. The 2 casitas included with the rental were also beautiful fully furnished and absolutely comfortable to stay in. The backyard was amazing equipped with a full on kitchen including sink, refrigerators and a big BBQ for cooking also there is a seating table that fits 20+ people that we enjoyed family dinners at each night we were there. The pool area was made for a great time! There is tanning chairs in the pool for laying out and there are chairs and small tables outside the pool. It was quiet at night very relaxing to sit in the hot tub and enjoy the pool. I was a bit nervous about the sound meter because my family talks loud, laughs loud and is just LOUD in general but never once did I get notified of the noise level. We listened to music by the pool and all was OK. I asked about the AC one day because it got really cold and I received a response in less than 5 minutes with help on adjusting the temperature and I also requested assistance with a door code which I received a answer within a few minutes. The communication was great! I must admit I was a bit worried about booking because there wasn’t any reviews but I highly recommend this home to anyone! It was beyond what we expected and I was completely satisfied with my stay. Definitely coming back!! Thank you!
Aufenthalt von 2 Nächten im August 2021
Antwort von VrboOwner am 27. Aug. 2021
Thanks for being a great guest, you are welcome to stay at any of our Palm Springs area Vacay Stay properties here on VRBO anytime!
Verifizierte Bewertung

6/10 – Okay

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit

Echelon Needs a DEEP Cleaning

Spent 7 nights in the Echelon home and can confirm accuracy of the rooms, etc. but was disappointed in the condition of cleanliness throughout the home. Everything was dusty, the floors were quite dirty, and the home overall needs a deep deep deep clean. On the evening of the 2nd day the toilet in our master bathroom suffered a catastrophic failure with leakage out the bottom of the toilat at the floor. A repair was not made until the 4th day after a reminder to Vacanza was required. The sheets in the master bedroom were disgustingly filthy and torn. Rather than remake the bed with fresh linens Vacanza dropped off a packaged set. We were forced to wash the packaged set and remake the master bed ourselves. Multiple lights throughout the home were in non-working condition. Multiple old controllers for pools, cable boxes, and lights were still accessible throughout the home which made operations of these functions confusing. The home manual was Vacanza generic and not directly applicable to many functions throughout the home which did not aid us much. If you're looking for a Coachella Party House and have little care for the condition of the unit...this one is for you. If you are looking for a premier family vacation residence...you might be dissappointed.
Aufenthalt von 7 Nächten im März 2024
Antwort von VrboOwner am 9. Apr. 2024
First and foremost, we sincerely apologize for any lapses in cleanliness and maintenance that you experienced during your stay. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we regret that we did not meet your expectations in this regard. We have already conducted a thorough deep cleaning of the entire home to address any dust or dirt buildup, and we are implementing additional measures to prevent similar issues in the future. Regarding the toilet leakage in the master bathroom, we apologize for any inconvenience this caused you and for any delays in addressing the issue. Our maintenance team worked diligently to resolve the problem as quickly as possible, and we regret any inconvenience you experienced during this time. We did provide you with a brand new sheet set when requested and unfortunately it was denied to have a housekeeper enter and remake the bed. We appreciate you allowing our team to get in the home and take care of the issues that you brought to our attention. We have our team ready to assist any guests at any moment. The home is not a "Coachella Party House," we want to clarify that while our property is indeed suitable for various types of gatherings and events, we also strive to provide a comfortable and enjoyable experience for families and guests seeking a premier vacation residence. We apologize if our property did not meet your expectations in this regard.
Verifizierte Bewertung

4/10 – Mangelhaft

Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts

JUST DON'T. Not as represented, rundown and dirty

In twenty years of renting vacation homes, this was the worst. Rented for a family reunion. NO dining room as pictured and listed; it's been turned into a 7th bedroom, also not listed. 5 parking spaces not 6 listed as mattresses were stored in the garage-a problem because of no street parking. Ceiling fans in living areas and patio didn't work. Hall bath toilet seat, mirror and towel bar were broken/off the wall. Front casita bed was made but sheets were dirty/not changed with leaves, dirt and blood on them. One a/c didn't cool and required repair upon check-in. Master bedroom door wouldn't stay open and slammed when the ac came on. Trash along the front fence and a broken fake tree and pot had been moved from inside the house and left out front. Dead bugs, dirt and used fly swatters in the pantry and breakfast area. Filthy counters. Bath towels were damp/ mildewed upon arrival. House backs up to busy intersection with traffic noise all morning and late afternoon. Pool turned green on day 3. The outdoor cushions were badly stained and ripped. Random art and mirrors were off walls and stored in a closet leaving brackets on the walls with other wall art hung up crooked. Trash guys came at 6am Sat am speaking loudly, rolling cans thru backyard waking us up. Check-in binder inaccurate rel to thermostats and remotes and had no trash info. Sent photos of all to mgmt during stay. Afterwards, mgmt only gave a 6% refund after numerous calls to follow up. The worst. Ever.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von VrboOwner am 3. Juli 2023
Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We take your comments seriously, and we will thoroughly investigate each matter to rectify them and ensure that they do not recur in the future. Your photos and documentation will be useful in addressing the specific areas of concern. Regarding the refund, we apologize if our response fell short of your expectations. We strive to provide fair resolutions to our guests, and we will review your case to ensure that a more appropriate resolution is reached. Once again, we sincerely apologize for the negative experience you had and appreciate your patience and understanding. We hope to have the opportunity to make it right for you in the future.
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