Lakehouse Oasis on Morse Reservoir —Private Getaway for Families & Groups

Sorry again about the TV. We tried to troubleshoot and then had Comcast service call scheduled that day and they came at the first availability to fix.

Thanks Kelley, glad you enjoyed the property. We already did replace the basement fridge as it unexpectedly went out just before your stay.

Theres a lot to respond to here, I think I'll start with what I did to accommodate this group and handle every issue that they had come up. I did a lot for these renters and they still just had endless complaints. I allowed this renter to access the home early to drop off their boat so they didn't have to tow it to the airport. I allowed them to have well over 16 people in our home, which is not allowed per our rules, even though they rented it for 12. I paid for a baby gate for them because previous renters broke the one we had. I had this there in 1 days time. They had issues with our upstairs fridge, and even though my home warranty company set a 3 week timeframe to get a service person out there I called 3 other companies and paid extra to have some come out that day (mind you, we have 2 full size fridges and the other was working fine). I also offered to pay these renters for Ice if they had to use coolers more than they planned on. I had the service guy come out on the first day and his fix apparently didn't work, I had him come out the next day too but he got stuck at a job and didn't get back out until the following day. He mentioned that whoever he interacted with was one of the most rude people he has encountered. That in itself says something about these renters. I also ordered a brand new fridge hoping it could be there in time for these renters but it wasn't coming until a day after they left, so essentially I paid a service person a bunch of money to appease them even though the fridge was being replaced the next day. I paid them for the propane tank that ran out on them, which I have no obligation to do, but did anyhow. I paid them almost double what it cost for the gate and the propane tank to again apologize for any inconvenience they incurred. Now onto the rest of these complaints. Bedding: Absolutely 0% change there was a bed with no blankets, blankets are on every bed every reset, not a single renters has said the same. Also, absolutley 0% chance there was urine on the bedding or mattresses. I rent this house 50 times a year not a single complaint on this either, this is just fabricated. I had my cleaners put the bedding aside and put brand new bedding on just in case, I was there the next week and nothing smelled of urine the bed was 100% fine. Towels: There were 16 towels at least at the property, more than enough for 12 renters, again they decided to bring well over 12 renters to my house so maybe there wasn't enough for all the extra people. Also there is a washer and dryer on premise. Other week long renters wash their own towels. Outlet covers, lightbulbs, holes in yard. I don't have much to say there, I cannot control when a lightbulb goes out, and when an animal digs a hole in the yard All in all I gave these renters a good review because I wasn't going to air them out in public but they are just a bunch of complainers, they break the rules of the house by having way more guests than were paid or or allowed. Our other reviews speak for themselves 99% of our renters are great and love the home.