4/10 – Schlecht
Sharon C.
20. Apr. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
VERY DISAPPOINTED
Unless owner makes major improvements to the house, I would not recommend renting this property. The many problems occurred outweighed the fact that the house was in a good location to Oasis clubhouse/Pool.
- broken lock on patio door compromising safety and security
- heavily stain mattresses and rugs (no mattress covers)
- lack of pots and pans to cook
- HVAC grill bent and vent appeared to be in bad need of cleaning
- broken hot tub and pool heating
- BBQ burners rusted off and unusable
- unusable rusted and broken patio/lounge furniture (although 4 chairs were delivered to the front door on our 2nd to last day)
- water heater in garage leaking
I was quite concerned that we had no access to Oasis Clubhouse/pool using the address we were staying at because it was blocked by Oasis management. Instructed by Owner to use a different address which he provided us to gain access to Oasis Clubhouse. Felt uneasy about this. Owner became aggressive in
communication after pointing out the above problems. Also accused of having more than 9 people at house during our stay.
We have rented villas several times in the past on the Championsgate Resort and never before did we have so many issues.
Please know that…..
The Championsgate Resort is a clean and awesome Resort and the Oasis Clubhouse/pool is fantastic so if you find a decent house to rent you won’t be disappointed with the resort.
Sharon C.
Aufenthalt von 9 Nächten im März 2024